We wanted to make you aware of upcoming changes for older operating systems running the Zwift game and Zwift Companion app.
Starting August 1st we will begin deprecating certain operating systems based on industry standard minimums for both the Zwift game client and the Zwift Companion app. The following operating systems will be impacted:
Zwift Game Client
Android 7 & 8
iOS 12
macOS 10.12, 10.13 UPDATE JUNE 16: macOS versions 10.14.4 and below will be deprecated
Zwift Companion App
Android 7 & 8
iOS 11 & 12
UPDATE July 28: Companion will continue to run on iOS12 for the time being.
Affected Zwifters currently using these operating systems will see messaging in-game, if applicable, and should also receive notification via email.
The Zwift game app and Zwift Companion app will no longer function on deprecated operating systems.
Many existing devices running older operating systems can upgrade their OS without needing to replace the device. Upgrading your OS will ensure your device is best equipped to run Zwift’s 3D game graphics and utilize new feature sets.
If your existing device is unable to upgrade the OS, Zwift supports a variety of devices and operating systems. It’s likely another device you already own will be able to run Zwift as well. Please see our Support Hub for more information on supported devices to run the Zwift game app and Zwift Companion app.
These pages may lead to some new users being disappointed in a few months. I realise there are notes at the bottom stating that support is changing in August, but IMO it may be better the other way around (put the new data in the table now and have notes saying which older versions will be supported until August).
Anyway these links may be useful resources for anyone wondering what operating system their Apple device can support:
For example on the iOS side you’ll need:
iPad 9.7" 5th Gen or newer
iPad Air 2 or newer
iPad Mini 4 or newer
Any iPad Pro model
iPhone 6S or newer
iPod Touch 7th Gen
If you’re running an unsupported version of macOS, and your mac is too old to support updates from Apple, all is not lost. You can use OpenCore Legacy Patcher to install a recent version of macOS still supported by Zwift (but not by Apple). If you do that, the only question is whether your hardware is fast enough to deliver the game performance you desire.
I know it states android 7&8, but are there any plans to integrate the zwift client to chromecast with google tv or nvidia shield? both of these are powerful devices that a lot of users have available in their homes.
Hey all - wanted to update this thread to note that the August 2022 deprecation will affect macOS 10.14.4 and below. Zwifters using macOS 10.14.4 have been informed via email.
If your hardware is not capable of running a newer OS version - you will see a greyscale version starting with the July 2022 game release1.27, which looks like this:
Well that’s a crappy way to treat paying subscribers. Force us to ride in black and white with an annoying banner across the bottom of the screen. We are already aware the our devices won’t work starting Aug 1st since we’ve been required to acknowledge to open the game for the past two months. RGT is looking very tempting right now due to the way Zwift treats paying subscribers.
Such a bad decision, and completely unnecessary to penalize users already facing the cost of upgrading. There are many better ways to communicate this change in game. I’m fine with dropping support for old operating systems, but this is not how to do it.
The pace partner D Disc didn’t work for me. When I joined the pace partner, I was started at the top of the Alpe Du Zwiftwith no pace partner in sight.Would be nice if you could acknowledge the problem since I’ve reported two other issues previously without even a reply or acknowledgement.
Is there a way to tell whether our device will be deprecated for the companion app? I run the companion app on an old Kindle Fire and can’t figure out how to tell the OS version since it’s not a straight up version of Android OS. Probably should have asked BEFORE prime day rather than right after, but I forgot until I saw this announcement.
Thanks so much. Looks like mine is still running Android 5.1 (!).
Guess I need to find a new device. Don’t have a cell phone because, as a college instructor, not having a cell phone is the only way to keep my work/life balance (and my sanity) without students calling me at all hours. Not sure what to go with.
but the OS X naming convention ceased at 10.11. Starting w/10.12, it has been MacOS.
