I have been having something similar (unstyled text, avatar just fits into the white box (but the file for mine is pretty small)) off and on for maybe 3 months now. Clicking on the Log in text still starts the application normally, I guess in your case you should scroll further down to see it. My first guess would be a stylesheet loading error.
I had it happen again this morning. I checked my launcher, and I was still at 1.1.1. I do not understand if you have a product that updates itself, why you aren’t pushing this out. I have now missed, at least, three scheduled rides because of this issue. I’ve installed 1.1.2, but I just wanted to let you know how frustrating this has been.
Good day, sadly I have been having the same issue lately, I have uninstalled Zwift from my computer Via Programs, deleted the Zwift folder from my C drive. Downloaded the program again from the Download link on Zwift’s download page, did the install, restarted my machine. Launcher still goes white as soon as I click on Let’s go. In the past (before the whole uninstall and reinstall) there was one instance where I got Zwift running as normal, unfortunately while cycling the game froze, and just closed unexpectedly. Not sure what could have changed on my computer since I last used Zwift successfully on Saturday. Please assist, maybe I am doing something wrong.
I have had this a few times recently with the usual white screen but if you hover over where the buttons should be you can click them and it loads as normal.
Hi @Jonathan_Minchin
Shuji at Zwift HQ here. I looked at your server logs and as of May 8, your Windows computer was still using Zwift Launcher v1.1.1. This is a version that still had the blank screen bug. We’re on Launcher version 1.1.4 now, which no longer relies on Internet Explorer, and fixes this issue.
To update: do a complete uninstall & re-install of Zwift. Step by step instructions are here.
Please do the steps to protect your personal bests and custom workouts from being deleted.
Then pull down the latest game version from zwift.com/downloads