Bugs and Support
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Connection Error Messages
Hello everyone, I wanted to make a post to clarify the different types of connection errors you may see on your screen. Here are the main four, their causes, and their solutions: Cause: “Connection Disconnected” … |
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19 | 2243 | February 23, 2023 |
Guide to Direct Drive Trainer Cassette Spacing
Background There have been a myriad of posts over the years asking for help with getting a bicycle’s rear derailleur to index and shift correctly when installed on a direct drive trainer. The conventional wisdom is … |
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3 | 1184 | February 7, 2023 |
Guidelines for Seeking Support on the Forum
Guidelines for Seeking Support on the Forum Note: forum participants are volunteers, the vast majority being non-Zwift staff - we’re just Zwifters like you! If you’re having trouble with Zwift - things like the game is… |
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4 | 974 | March 14, 2023 |
Windows PC ANT+ issue solutions
Windows PC ANT+ issue solutions With credit to Dave of ZPCMR who doesn’t appear active on the forum anymore, if you’re having issues with an ANT+ stick on a Windows PC, here are a couple of methods for reinstalling the … |
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2 | 864 | February 2, 2023 |
Pssst: Yes, you do have another device connected, dummy
Title firmly tongue in cheek but with a grain of truth. Me, I’m the dummy. Don’t be like me. I see SO MANY posts describing an inability for Zwift to see a trainer or control it correctly. Well, yesterday, it happened … |
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11 | 4118 | January 27, 2023 |
How Does Zwift Determine My Speed?
How Does Zwift Determine My Speed? For Wheel-on Classic Trainers: Zwift takes the wheel speed broadcast by your speed sensor and the power curve (see example below) of the trainer you select on the Pairing Screen and c… |
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4 | 20964 | December 3, 2022 |
Troubleshooting Zwift Issues
Are you having trouble getting up and running (or riding) in Zwift? Our troubleshooting guide will walk you through your setup and connect your gear to Zwift. Our Troubleshooting Guide for Cycling and Troubleshooting … |
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0 | 20123 | January 27, 2020 |
AppleTV keyboard app for your iPhone
Ever wish you had a keyboard for your AppleTV so typing in your username and password wasn’t so annoying? The Apple TV Remote app connects your AppleTV remote to your iPhone, iPad, or iPod Touch so you can use its keybo… |
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8 | 8346 | October 14, 2022 |
How-To: Troubleshooting Zwift Common Issues
Hi, welcome to Zwift forums! Are you a new member? Are you having trouble connecting your trainer to Zwift? Have you connected by something isn’t working right? We have a useful how-to article that talks about many of c… |
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2 | 6594 | January 3, 2020 |
Zwift shuts down—Will not open on MacBook [SOLVED]
I have been using Zwift for about a month. I use Garmin footpod. Have not had any issues until tonight I logged in for a run and it appears to be loading. However, then it pops up “zwift app quit unexpectedly”. Tried se… |
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9 | 10366 | April 20, 2021 |
No answers here? Contact our Support Team!
In case you need additional help outside of the forums, you can always contact our support team directly at this link: Contact Us - Official Zwift Support | Zwift. We’ll assist you as soon as possible. :ride_on: |
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2 | 7523 | September 6, 2018 |
ERG mode not working since v1.4.0
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2 | 50 | May 29, 2023 |
Try to join a robo pacer ride and my avatar spawns nowhere near the group
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2 | 40 | May 29, 2023 |
ERG / Resistance stops after pause
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10 | 132 | May 29, 2023 |
Kickr Smartbike Super Hard to Pedal
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3 | 203 | May 29, 2023 |
Power issue while trying to start training
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5 | 113 | May 29, 2023 |
Zwift drops not applied to total
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3 | 61 | May 28, 2023 |
Summit Seeker Robopacer
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11 | 202 | May 28, 2023 |
Connection unstable
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115 | 1752 | May 28, 2023 |
Rapidly changing/inconsistent power/resistance, especially during climbs
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1 | 86 | May 27, 2023 |
How to join rides that have already started?
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8 | 126 | May 27, 2023 |
Obtain 100kph badge from peddling during coffee break
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3 | 117 | May 27, 2023 |
Average pace in running and cycling incorrect
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1 | 83 | May 27, 2023 |
2 minor bugs since last update - ride report and selecting items in garage
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2 | 115 | May 27, 2023 |
SOLVED: Zwift app can't update on Apple TV
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5 | 2689 | May 27, 2023 |
Zwifters Nearby bar cannot be swiped away on IPAD
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3 | 176 | May 27, 2023 |
Missing Route Badge PRL Half
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10 | 170 | May 26, 2023 |
New Zwifter - Connection Disconnected - Zwiftalizer Log File
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6 | 95 | May 26, 2023 |
Riding through monuments on London course... WTF?
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19 | 560 | May 26, 2023 |
Load Zwift Plan to TrainingPeaks
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15 | 143 | May 26, 2023 |