Bugs and Support
| Topic | Replies | Views | Activity | |
|---|---|---|---|---|
|
Connection Error Messages
Hello everyone, I wanted to make a post to clarify the different types of connection errors you may see on your screen. Here are the main four, their causes, and their solutions: Cause: “Connection Disconnected” … |
|
19 | 1381 | February 23, 2023 |
|
Guide to Direct Drive Trainer Cassette Spacing
Background There have been a myriad of posts over the years asking for help with getting a bicycle’s rear derailleur to index and shift correctly when installed on a direct drive trainer. The conventional wisdom is … |
|
3 | 753 | February 7, 2023 |
|
Guidelines for Seeking Support on the Forum
Guidelines for Seeking Support on the Forum Note: forum participants are volunteers, the vast majority being non-Zwift staff - we’re just Zwifters like you! If you’re having trouble with Zwift - things like the game is… |
|
4 | 562 | March 14, 2023 |
|
Windows PC ANT+ issue solutions
Windows PC ANT+ issue solutions With credit to Dave of ZPCMR who doesn’t appear active on the forum anymore, if you’re having issues with an ANT+ stick on a Windows PC, here are a couple of methods for reinstalling the … |
|
2 | 639 | February 2, 2023 |
|
Pssst: Yes, you do have another device connected, dummy
Title firmly tongue in cheek but with a grain of truth. Me, I’m the dummy. Don’t be like me. I see SO MANY posts describing an inability for Zwift to see a trainer or control it correctly. Well, yesterday, it happened … |
|
11 | 3756 | January 27, 2023 |
|
How Does Zwift Determine My Speed?
How Does Zwift Determine My Speed? For Wheel-on Classic Trainers: Zwift takes the wheel speed broadcast by your speed sensor and the power curve (see example below) of the trainer you select on the Pairing Screen and c… |
|
4 | 20453 | December 3, 2022 |
|
Troubleshooting Zwift Issues
Are you having trouble getting up and running (or riding) in Zwift? Our troubleshooting guide will walk you through your setup and connect your gear to Zwift. Our Troubleshooting Guide for Cycling and Troubleshooting … |
|
0 | 19753 | January 27, 2020 |
|
AppleTV keyboard app for your iPhone
Ever wish you had a keyboard for your AppleTV so typing in your username and password wasn’t so annoying? The Apple TV Remote app connects your AppleTV remote to your iPhone, iPad, or iPod Touch so you can use its keybo… |
|
8 | 7986 | October 14, 2022 |
|
How-To: Troubleshooting Zwift Common Issues
Hi, welcome to Zwift forums! Are you a new member? Are you having trouble connecting your trainer to Zwift? Have you connected by something isn’t working right? We have a useful how-to article that talks about many of c… |
|
2 | 6378 | January 3, 2020 |
|
Zwift shuts down—Will not open on MacBook [SOLVED]
I have been using Zwift for about a month. I use Garmin footpod. Have not had any issues until tonight I logged in for a run and it appears to be loading. However, then it pops up “zwift app quit unexpectedly”. Tried se… |
|
9 | 10128 | April 20, 2021 |
|
No answers here? Contact our Support Team!
In case you need additional help outside of the forums, you can always contact our support team directly at this link: Contact Us - Official Zwift Support | Zwift. We’ll assist you as soon as possible. :ride_on: |
|
2 | 7321 | September 6, 2018 |
|
Pairing Screen Crash Report
|
|
4 | 60 | March 31, 2023 |
|
Zwift Crashing/Freezing Mid ride
|
|
516 | 44732 | March 31, 2023 |
|
Late Join not working and no menu button
|
|
3 | 50 | March 31, 2023 |
|
Rides not showing up in Activity feed or syncing to Garmin
|
|
5 | 33 | March 31, 2023 |
|
Taking Pictures (macOS Ventura 13.3)
|
|
9 | 132 | March 31, 2023 |
|
Resistance ERG Mode
|
|
0 | 33 | March 31, 2023 |
|
No messages tab in top right of companion app when in game (android)
|
|
0 | 34 | March 31, 2023 |
|
Tour of Watopia run results
|
|
3 | 127 | March 31, 2023 |
|
Running Heart Rate Splits
|
|
1 | 41 | March 31, 2023 |
|
Assistance with Wahoo Kickr
|
|
115 | 4281 | March 31, 2023 |
|
Apple Watch Unpaired Bug
|
|
89 | 20212 | March 30, 2023 |
|
Wahoo Kickr bike doesn't tilt in Zwift workout
|
|
3 | 94 | March 30, 2023 |
|
Route achievement badge missing
|
|
27 | 4675 | March 30, 2023 |
|
New Graph Profile Completely Wrong
|
|
11 | 356 | March 29, 2023 |
|
Racing speed Fluctuations
|
|
1 | 98 | March 29, 2023 |
|
Can’t even match wattage for warmup
|
|
1 | 115 | March 29, 2023 |
|
Part of the jersey disappears from the garage
|
|
2 | 115 | March 29, 2023 |
|
Launcher 1.1.5 doesn't work in Win 10 (ntdll.dll)
|
|
25 | 721 | March 28, 2023 |
|
"This rider has no activity yet"
|
|
4 | 102 | March 28, 2023 |