Bugs and Support
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Guide to Getting Useful Support
Hi all, Just to clarify first - I’m not Zwift Support, or one of the moderators of this forum. Just a regular user like the rest of you. However in these circumstances where loads more people are using Zwift for the fir… |
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6 | 2696 | September 8, 2020 |
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How Does Zwift Determine My Speed?
How Does Zwift Determine My Speed? For Wheel-on Classic Trainers: Zwift takes the wheel speed broadcast by your speed sensor and the power curve (see example below) of the trainer you select on the Pairing Screen and c… |
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2 | 5306 | August 16, 2020 |
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AppleTV keyboard app for your iPhone
Ever wish you had a keyboard for your AppleTV so typing in your username and password wasn’t so annoying? The Apple TV Remote app connects your AppleTV remote to your iPhone, iPad, or iPod Touch so you can use its keybo… |
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3 | 2413 | May 22, 2020 |
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Zwift shuts down—Will not open on MacBook [SOLVED]
I have been using Zwift for about a month. I use Garmin footpod. Have not had any issues until tonight I logged in for a run and it appears to be loading. However, then it pops up “zwift app quit unexpectedly”. Tried se… |
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7 | 3521 | March 12, 2020 |
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Troubleshooting Zwift Issues
Are you having trouble getting up and running (or riding) in Zwift? Our troubleshooting guide will walk you through your setup and connect your gear to Zwift. Our Troubleshooting Guide for Cycling and Troubleshooting … |
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0 | 9118 | January 27, 2020 |
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How-To: Troubleshooting Zwift Common Issues
Hi, welcome to Zwift forums! Are you a new member? Are you having trouble connecting your trainer to Zwift? Have you connected by something isn’t working right? We have a useful how-to article that talks about many of c… |
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2 | 2899 | January 3, 2020 |
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No answers here? Contact our Support Team!
In case you need additional help outside of the forums, you can always contact our support team directly at this link: https://zwift.com/contact-us. We’ll assist you as soon as possible. :ride_on: |
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2 | 3621 | September 6, 2018 |
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No resistance changes from zwift
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19 | 54 | December 1, 2020 |
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Drops lost
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0 | 15 | December 1, 2020 |
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Throttling FPS in windowed mode since 1.0.58982 released
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45 | 321 | December 1, 2020 |
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Blank / black photos from Zwift companion app
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40 | 2663 | December 1, 2020 |
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ERG Mode Résistance delay
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43 | 2814 | December 1, 2020 |
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Resistance on TACX Flux 2 opposite as what is shown on Zwift
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2 | 79 | December 1, 2020 |
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Avatars flashing on and off on Mac
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4 | 71 | December 1, 2020 |
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My Zwift only uploading map, and not screenshot to Strava
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18 | 1099 | November 30, 2020 |
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Zwift won’t sync with strava and garmin
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2 | 48 | December 1, 2020 |
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Pairing my heart rate monitor to New Zwift Kickr
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1 | 24 | December 1, 2020 |
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Riders nearby board empty on group rides/races
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60 | 1252 | November 30, 2020 |
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Riders Flashing off and on
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11 | 220 | November 30, 2020 |
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Zwift don't start
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5 | 110 | November 30, 2020 |
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Erg mode not working through companion
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34 | 515 | November 30, 2020 |
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Dust in the Wind route causes Zwift to crash
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1 | 35 | November 30, 2020 |
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Ant+ dips out a few times a minute
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9 | 49 | November 30, 2020 |
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Zwift Companion App no permission to health app after reinstalling
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2 | 164 | November 30, 2020 |
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Garmin HRM no signal [SOLVED]
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153 | 8353 | November 30, 2020 |
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Fitbit Aria 2 weight Scale and Withings scale not syncing
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94 | 3149 | November 30, 2020 |
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Jersey El tour de Tucson did not unlock
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2 | 60 | November 30, 2020 |
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Help: No XP (or very little) awarded for successful workouts
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5 | 109 | November 30, 2020 |
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Ride data missing
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5 | 66 | November 30, 2020 |
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Companion App issues. Apple Watch, Apple TV
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0 | 42 | November 30, 2020 |