Bugs and Support
| Topic | Replies | Views | Activity | |
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How Does Zwift Determine My Speed?
How Does Zwift Determine My Speed? For Wheel-on Classic Trainers: Zwift takes the wheel speed broadcast by your speed sensor and the power curve (see example below) of the trainer you select on the Pairing Screen and c… |
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2 | 2100 | May 18, 2020 |
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Guide to Getting Useful Support
Hi all, Just to clarify first - I’m not Zwift Support, or one of the moderators of this forum. Just a regular user like the rest of you. However in these circumstances where loads more people are using Zwift for the fir… |
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5 | 1112 | June 4, 2020 |
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AppleTV keyboard app for your iPhone
Ever wish you had a keyboard for your AppleTV so typing in your username and password wasn’t so annoying? The Apple TV Remote app connects your AppleTV remote to your iPhone, iPad, or iPod Touch so you can use its keybo… |
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4 | 1528 | May 22, 2020 |
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Zwift shuts down—Will not open on MacBook [SOLVED]
I have been using Zwift for about a month. I use Garmin footpod. Have not had any issues until tonight I logged in for a run and it appears to be loading. However, then it pops up “zwift app quit unexpectedly”. Tried se… |
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8 | 2796 | March 12, 2020 |
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Troubleshooting Zwift Issues
Are you having trouble getting up and running (or riding) in Zwift? Our troubleshooting guide will walk you through your setup and connect your gear to Zwift. Our Troubleshooting Guide for Cycling and Troubleshooting … |
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1 | 6401 | January 27, 2020 |
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How-To: Troubleshooting Zwift Common Issues
Hi, welcome to Zwift forums! Are you a new member? Are you having trouble connecting your trainer to Zwift? Have you connected by something isn’t working right? We have a useful how-to article that talks about many of c… |
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3 | 2238 | January 3, 2020 |
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No answers here? Contact our Support Team!
In case you need additional help outside of the forums, you can always contact our support team directly at this link: https://zwift.com/contact-us. We’ll assist you as soon as possible. :ride_on: |
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3 | 3181 | September 6, 2018 |
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Login failed check internet connection [South Africa April 2020]
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17 | 329 | August 9, 2020 |
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Race Lap Counter Missing
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5 | 37 | August 9, 2020 |
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Estimated time between all racers is 0:00 since the update
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11 | 114 | August 9, 2020 |
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Inconsistent Zwifters Nearby on Companion App on iPhone
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4 | 63 | August 9, 2020 |
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Spam follower
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18 | 255 | August 9, 2020 |
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NPE Runn not transmitting speed via BT after last update
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1 | 15 | August 9, 2020 |
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Alpe Du Zwift Sectors 1, 2 and 3 Show Incorrect PRs
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5 | 225 | August 9, 2020 |
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Time Gaps broken in meetups with the latest update (iOS)
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5 | 94 | August 9, 2020 |
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Strange camera behaviour at 60 FPS on PC
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4 | 100 | August 9, 2020 |
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Slow speed on zwift!
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5 | 97 | August 9, 2020 |
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Permanent sensor drop in Companion app during workouts
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1 | 36 | August 9, 2020 |
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Tacx Neo Smart Bike Fan Control
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1 | 32 | August 9, 2020 |
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Route badge not unlocked after completing a route
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2 | 39 | August 9, 2020 |
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Avatar Not Visible in Race (Apple TV)
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19 | 270 | August 9, 2020 |
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HRM connects but no signal Via Bluetooth
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2 | 22 | August 9, 2020 |
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Meet-up Riders Always Display 0:00 Time Gap
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3 | 38 | August 9, 2020 |
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Zwift has no signal mid-ride from my elite Suito but indicates it’s connected on blue tooth
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1 | 20 | August 9, 2020 |
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Avatar excessive movement, weaving and juking
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14 | 375 | August 8, 2020 |
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No road feel for Neo Smart Bike
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56 | 4847 | August 8, 2020 |
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Problème pendant une course
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1 | 25 | August 8, 2020 |
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Zwfit freezes midride (since end of june update)
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1 | 33 | August 8, 2020 |
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Variation in watts during workout
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1 | 42 | August 8, 2020 |
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Late Join Group Ride Bugs
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3 | 66 | August 7, 2020 |