Hello Shuji. Unbelievably, I have had this problem since last August and only just put 2 & 2 together having seen this thread. I have a Kickr 16 and a brand new Kickr bike and use Apple TV to run Zwift. I don’t have grad…

Thought this was worth its own thread, since I’m seeing more and more people have this problem recently. Previously all you had to do to install an ANT+ dongle and use it with Zwift was to plug it into a USB port. Howeve…

We’re making some changes to the way Zwift works with controllable trainers and treadmills over Bluetooth. Over the past few days, the server logs show the majority of supported smart trainers are benefiting from improve…

Hi all, Just to clarify first - I’m not Zwift Support, or one of the moderators of this forum. Just a regular user like the rest of you. However in these circumstances where loads more people are using Zwift for the fir…

How Does Zwift Determine My Speed? For Wheel-on Classic Trainers: Zwift takes the wheel speed broadcast by your speed sensor and the power curve (see example below) of the trainer you select on the Pairing Screen and c…

Are you having trouble getting up and running (or riding) in Zwift? Our troubleshooting guide will walk you through your setup and connect your gear to Zwift. Our Troubleshooting Guide for Cycling and Troubleshooting …

Ever wish you had a keyboard for your AppleTV so typing in your username and password wasn’t so annoying? The Apple TV Remote app connects your AppleTV remote to your iPhone, iPad, or iPod Touch so you can use its keybo…

Hi, welcome to Zwift forums! Are you a new member? Are you having trouble connecting your trainer to Zwift? Have you connected by something isn’t working right? We have a useful how-to article that talks about many of c…

I have been using Zwift for about a month. I use Garmin footpod. Have not had any issues until tonight I logged in for a run and it appears to be loading. However, then it pops up “zwift app quit unexpectedly”. Tried se…

In case you need additional help outside of the forums, you can always contact our support team directly at this link: https://zwift.com/contact-us. We’ll assist you as soon as possible. :ride_on: