Bugs and Support
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Guide to Getting Useful Support
Hi all, Just to clarify first - I’m not Zwift Support, or one of the moderators of this forum. Just a regular user like the rest of you. However in these circumstances where loads more people are using Zwift for the fir… |
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7 | 1489 | September 8, 2020 |
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How Does Zwift Determine My Speed?
How Does Zwift Determine My Speed? For Wheel-on Classic Trainers: Zwift takes the wheel speed broadcast by your speed sensor and the power curve (see example below) of the trainer you select on the Pairing Screen and c… |
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3 | 2931 | August 16, 2020 |
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AppleTV keyboard app for your iPhone
Ever wish you had a keyboard for your AppleTV so typing in your username and password wasn’t so annoying? The Apple TV Remote app connects your AppleTV remote to your iPhone, iPad, or iPod Touch so you can use its keybo… |
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4 | 1739 | May 22, 2020 |
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Zwift shuts down—Will not open on MacBook [SOLVED]
I have been using Zwift for about a month. I use Garmin footpod. Have not had any issues until tonight I logged in for a run and it appears to be loading. However, then it pops up “zwift app quit unexpectedly”. Tried se… |
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8 | 2987 | March 12, 2020 |
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Troubleshooting Zwift Issues
Are you having trouble getting up and running (or riding) in Zwift? Our troubleshooting guide will walk you through your setup and connect your gear to Zwift. Our Troubleshooting Guide for Cycling and Troubleshooting … |
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1 | 7181 | January 27, 2020 |
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How-To: Troubleshooting Zwift Common Issues
Hi, welcome to Zwift forums! Are you a new member? Are you having trouble connecting your trainer to Zwift? Have you connected by something isn’t working right? We have a useful how-to article that talks about many of c… |
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3 | 2388 | January 3, 2020 |
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No answers here? Contact our Support Team!
In case you need additional help outside of the forums, you can always contact our support team directly at this link: https://zwift.com/contact-us. We’ll assist you as soon as possible. :ride_on: |
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3 | 3312 | September 6, 2018 |
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Four Horseman route completed but not badge not earned?
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168 | 2040 | September 18, 2020 |
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L'Etape 2020 - iOS crash
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115 | 2674 | September 18, 2020 |
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[iOS] Watch os7 + iOS 14 ZC heart rate issues
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3 | 152 | September 18, 2020 |
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Fitbit Aria 2 weight Scale and Withings scale not syncing
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65 | 1639 | September 18, 2020 |
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Wattage all over the place
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19 | 406 | September 18, 2020 |
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Group rides and races - disappearing riders
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9 | 128 | September 18, 2020 |
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Having no draft in the lead-in of a race
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7 | 192 | September 18, 2020 |
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No 4k resolution with AMD RX590 8gb
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44 | 2798 | September 18, 2020 |
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Technogym Skillbike with Zwift iOS
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28 | 7271 | September 18, 2020 |
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Tacx Neo Bike Smart Shifting Delay
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5 | 393 | September 18, 2020 |
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Light Riders not part of Zwift
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41 | 925 | September 17, 2020 |
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Multiple badges still not working
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76 | 3150 | September 17, 2020 |
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Horizon GR7 troubleshoting
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15 | 760 | September 17, 2020 |
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Zwift app crash - End ride
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9 | 88 | September 17, 2020 |
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Ride save/exit process is frail and if disrupted there is zero recourse
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4 | 285 | September 17, 2020 |
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Searching for help
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11 | 76 | September 17, 2020 |
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Dirt turns into quicksand, impossible to ride
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1 | 83 | September 17, 2020 |
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Power issues in game
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3 | 68 | September 17, 2020 |
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Companion App locked me out
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3 | 54 | September 16, 2020 |
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Garmin HRM no signal [SOLVED]
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94 | 4338 | September 16, 2020 |
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Ramp Test/Watts Dilemma
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3 | 63 | September 16, 2020 |
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Problem connecting Wahoo via Bluetooth on laptop
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6 | 48 | September 16, 2020 |
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'Updating' bar never moves, app not launching
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2 | 79 | September 16, 2020 |