Bugs and Support
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Apple Watch not connecting since latest update [February 2024] [1.58]
It worked fine until the latest update. Yesterday, the companion app on the watch showed in game status and the heart rate registered, but it would not connect to the zwift app itself. Today, the companion app on my pho… |
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221 | 20882 | February 6, 2025 |
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Connection Error Messages
Hello everyone, I wanted to make a post to clarify the different types of connection errors you may see on your screen. Here are the main four, their causes, and their solutions: Cause: “Connection Disconnected” … |
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37 | 17856 | February 18, 2025 |
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Guide to Direct Drive Trainer Cassette Spacing
Background There have been a myriad of posts over the years asking for help with getting a bicycle’s rear derailleur to index and shift correctly when installed on a direct drive trainer. The conventional wisdom is t… |
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6 | 7494 | January 13, 2024 |
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Guidelines for Seeking Support on the Forum
Guidelines for Seeking Support on the Forum Note: forum participants are volunteers, the vast majority being non-Zwift staff - we’re just Zwifters like you! If you’re having trouble with Zwift - things like the game isn… |
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5 | 3094 | July 31, 2023 |
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Windows PC ANT+ issue solutions
Windows PC ANT+ issue solutions With credit to Dave of ZPCMR who doesn’t appear active on the forum anymore, if you’re having issues with an ANT+ stick on a Windows PC, here are a couple of methods for reinstalling the … |
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4 | 7481 | February 1, 2024 |
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Pssst: Yes, you do have another device connected, dummy
Title firmly tongue in cheek but with a grain of truth. Me, I’m the dummy. Don’t be like me. I see SO MANY posts describing an inability for Zwift to see a trainer or control it correctly. Well, yesterday, it happened … |
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11 | 7274 | January 27, 2023 |
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How Does Zwift Determine My Speed?
How Does Zwift Determine My Speed? For Wheel-on Classic Trainers: Zwift takes the wheel speed broadcast by your speed sensor and the power curve (see example below) of the trainer you select on the Pairing Screen and c… |
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7 | 28544 | January 10, 2024 |
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Troubleshooting Zwift Issues
Are you having trouble getting up and running (or riding) in Zwift? Our troubleshooting guide will walk you through your setup and connect your gear to Zwift. Our Troubleshooting Guide for Cycling and Troubleshooting … |
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0 | 24111 | January 27, 2020 |
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AppleTV keyboard app for your iPhone
Ever wish you had a keyboard for your AppleTV so typing in your username and password wasn’t so annoying? The Apple TV Remote app connects your AppleTV remote to your iPhone, iPad, or iPod Touch so you can use its keybo… |
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8 | 10263 | October 14, 2022 |
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How-To: Troubleshooting Zwift Common Issues
Hi, welcome to Zwift forums! Are you a new member? Are you having trouble connecting your trainer to Zwift? Have you connected by something isn’t working right? We have a useful how-to article that talks about many of c… |
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2 | 8373 | January 3, 2020 |
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No answers here? Contact our Support Team!
In case you need additional help outside of the forums, you can always contact our support team directly at this link: Contact Us - Official Zwift Support | Zwift. We’ll assist you as soon as possible. :ride_on: |
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2 | 9120 | September 6, 2018 |
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New item - wheels
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4 | 76 | March 22, 2025 |
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ERG mode no longer working after 1.86
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5 | 62 | March 22, 2025 |
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Losing Big Spin Items Maybe Because Zwift Open on Another Device?
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1 | 14 | March 22, 2025 |
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Zwift Ride left controller failing to update to firmware 1.2
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2 | 59 | March 22, 2025 |
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Red thumbs up not showing
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6 | 67 | March 22, 2025 |
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Zwift crashes while saving the ride
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4 | 89 | March 22, 2025 |
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Galaxy Tab S6 lite
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13 | 173 | March 22, 2025 |
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Glitching Pairing Screen
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2 | 151 | March 22, 2025 |
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Horizon gr7 not holding connection
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0 | 17 | March 22, 2025 |
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Wattanzeige beim sBike Lite
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2 | 22 | March 22, 2025 |
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Intel Core 7 155H not recognized as 14th generation to add the Video Capture
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7 | 199 | March 21, 2025 |
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BUG: Mac Zwift launcher no longer remembers login
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20 | 173 | March 21, 2025 |
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Video screenshots for Ultra 7 Processor
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2 | 62 | March 21, 2025 |
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My right controller constantly shifts up and I can’t stop it
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2 | 45 | March 21, 2025 |
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502 Bad Gateway in Companion App
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5 | 104 | March 21, 2025 |
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Virtual shifting activation gone
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11 | 727 | March 21, 2025 |
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Latest update breaks cadence on wattbike
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7 | 350 | March 21, 2025 |
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Not seeing Ultra graphics profile
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6 | 141 | March 21, 2025 |
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1.86.0 opens Terminal and asks for password before launching (Mac)
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2 | 37 | March 21, 2025 |