But then my rings don’t match up? It’s off by more than 200. How is this even possible?
It’s likely either a priority order issue or Zwift has the same bug as Garmin Connect. You can try making Companion your highest ranked data source.
Also, it’s possible for an app to provide “Total Active Energy” without corresponding Sample data, which appears to be what breaks contributing to the ring. That’s discussed in the DC Rainmaker article and is quoted here.
Yep, can confirm this is working again from Strava. Pleased they U-turned but there is an opportunity still for zwift to improve on this since you still don’t get heart rate details (avg, the graph) through from Strava, just the active and total cals.
Updating in a new post as I’m unable to edit my previous post.
I spoke with Zwift support who confirmed that there is no direct link into Apple Health, however after playing around a bit I found that if I used the Apple Watch companion app in addition to the iPhone companion app, it did write the data into Apple Health.
Furthermore, after doing this once it has written the data every time since even when I’m not using the companion app.
Steps as follows:
Load Zwift on your selected device
Open the companion app on your mobile device
Open the companion app on your Apple Watch
Select the Apple Watch as your HRM
Accept the Apple Health permissions on your mobile device
Complete your workout and the workout will be recorded into Apple Health.
After that initial setup, I believe you can return to using your HRM of choice, although this does not provide the full HR data in the Apple Fitness workout. One workaround could be to pair your HRM strap to the Apple Watch and then use the Apple Watch as the HRM in Zwift.
Alternatively, the HealthFit app works really well as others have already reported. It costs about 4 quid and there’s no subscription fee. You do have to manually import the .FIT files but it works and supplies full HR details.
As others have reported, this is just an amazing lack of support (this issue seems to be unsolved since April 2020?!) on what seems to be the main activity hub for most Zwift users.
Although I do appreciate the troubleshooting and workaround suggestions by other users, I am not willing to follow any connect xyz sequences (which sometimes work, sometimes not) for a premium app. This is just too frustrating…
Since I am new to this, have you guys tried any of the other apps as an alternative (Rouvy, Fulgaz etc)?