ZwiftPower racers! Do you have questions about your own suspension or disqualification? Do you want us to look into somebody else’s questionable results? For either case, please use this form.
This process is a step in the evolution of ZwiftPower’s after-race functionality. Long-time members of the ZP community accustomed to handle these questions on the ZP Forum may continue to use that method for the time being, but eventually, we’ll migrate this function away from the ZP Forum.
What is this form for?
This form will allow us to see the account in question with the necessary detail to make an informed and equitable decision.
The form is also only a short-term solution for what we know is an important aspect of racing on Zwift, and we are doing everything we can to ensure that in the future we can offer a racing experience that is fair and fun for all levels of rider. Your feedback is still encouraged, and we are reading it.
What can I expect when I submit the form?
You will be asked to provide certain pieces of information vital to your report or appeal. If you are reporting another rider, you will not be notified of any action or inaction made against the account. This is in the interest of privacy.
If you are appealing your account, we will contact you if we need more information and also to inform you of any decision made.
Can I post on forums.zwift.com about other riders or with a question about my account?
Post-race discussion is encouraged, and we ask that you are mindful to not let the conversation degrade into finger pointing.
We will not allow posts that target other riders nor will we allow posts asking why you may have been flagged. Please use the form and help us keep our community discussion focused on what matters: racing and getting stronger.
What’s happening to the ZwiftPower forums?
The forums on ZwiftPower.com are a pillar of the Zwift racing community, and we want to keep it familiar for long-time ZP Forum members for the time being. However, we ask that if you need to report a rider or appeal an action taken against your account, to use our form.
If you have more questions about ZwiftPower, check out our other posts on this forum, or send us an email at email@example.com. *Please note that this email is being managed by a small team and you may experience delays in your response time.