ZwiftPower is a site that was created - at least in part - to provide Zwifters with transparency around their Zwift race performances.
Something common we see with ZwiftPower are various requests to delete a result or two, particularly if they’re not indicative of overall performance when compared to the rest of the results on a profile.
It is not uncommon - especially if you’re newer to ZwiftPower - to have a few results that don’t match the rest of your results. As you complete more events and accumulate more race data, your results will become more accurate and these outlier results will become fewer.
Because of these reasons, we are not able to delete races that have been tagged with WKG, 20MIN, ERROR, or a similar code.
What will we remove?
- Tagged results (WKG, ERROR, 20MIN, etc.) which were were incorrectly applied. Note: this is not a guarantee, and we will only revert those tags if, after review, we feel confident the tag was incorrectly applied.
What won’t we remove?
- Results that have been correctly tagged (WKG, ERROR, 20MIN, etc.) due to a mis-calibrated trainer, accidental incorrect data entry, or something similar.
Questions about what the tags on your results mean? Please check out our ZwiftPower FAQ on our support site.
If you feel that someone’s performance is suspicious, or you need to appeal your own account suspension, check out our forum post on how to do that.
Still have a question about ZwiftPower? Email us at firstname.lastname@example.org!