had a race where the optical sensor on my turbo malfunctioned and gave me a 2000 Watt period for a few seconds, was bonkers. so now I have 1225W as my 15 second level.
Can this data set be deleted so my profile can go back to normal?
It was the DBR sunday race 7th Feb 2021
tried putting a link here but not allowed?
cheers
Hi @Rory_Scott , welcome to the forums!
You will need to email zwiftpower@zwift.com to have results changed.
See:
We do not fully delete a result from your profile if it is tagged with something like HR, UPG, WKG, 20MIN, etc. Those tags make that power data invalid and it will not count toward your profile.
If you would like data from a ride or rides removed because it is inaccurate (trainer was mis-calibrated, heart rate strap died, entered the incorrect weight, etc.), please write to us at zwiftpower@zwift.com with a link to the ride or rides, and explain the situation to us. We’ll gladly get you sorted out.