In the past week I have had a couple of Zwift rides that haven’t synced with Garmin Connect.
They have saved in Zwift / Companion app and all rides have synced with Strava with no issues.
The common theme between the two in question is I have started a ride with a custom workout which I have skipped through the final workout interval and free rode afterwards. One activity was 1hr 47m and the other 19m so I don’t think time is the issue. It seems like a bit of a coincidence and I might try and reproduce this now I have a theory. Anyone else noticed this issue?
Check if your sync connection is still on, try removing it and set it up again. Any Zwift activity should sync to Garmin connect if the connection is active. Doesn’t matter how long or if something is completed or not because Garmin can’t know about this. It just takes everything sent by Zwift. Though, on my side, since I have linked both accounts, it always synced unless Garmin servers were doan, but otherwise everything is in…
If I wasn’t clear 95% of my rides are fine and sync perfectly with Garmin so there’s no issue with the connection between the two. In the nearly 2 years I’ve been using them together I’ve only experienced the same system issues / Garmin server down which affects everything.
What I am reporting is a bug where a small minority of the rides don’t sync. This is a very recent occurrence. I’ve yet to test my theory but will try and do this tomorrow.
For some more context, if I download the fit file from the Zwift website for the activity, then try to upload it to Garmin connect on the web, it fails. If I run it through the corrupt time fixer on fitfiletools, it then uploads fine.