KICKR Bike Powerup and U turn buttons don't work [1.34] [April 2023]

Known Issues
45

Dear all,

Bringing my inputs as well on this topic with the following buttons not working:

  • Right up: it pops up the control bar in Zwift (should action the PU)
  • Right down: nothing actioned
  • Centered button (steering) doesn’t action anything, so I have to disable steering (otherwise my avatar is not centered and lose the draft)

The left up and right buttons do action correctly the gradient %

I thought my new Kickr Bike Wifi was at fault, but seems not when looking at the previous messages (Zwift & Bike firmwares up to date). Tried several times with Robot pacers and free rides.

Hopefully this gets resolved soon as very annoying.

46

Hi all here same issue , had a new V1 kickr bike delivered yesterday (it was a replacement of my former one who has a noice issue ) nothing is working in a group ride. I tried to connect the bike in the ride with steering function, but it dropped me strongly (avatar was not moving anymore and steering was not activated :frowning: . The right upper button is not active to start the powerups. If i understood , the groupride can disactivate steering but with my other bike powerups was still ok. I want to know if this is a zwift bug or is my new bike impacted and has a technical problem?

48

Have you paired the new Kickr Bike as a “steering device” on the device screen? It’s required since it’s a new one.

And have you tried using the PU/Uturn buttons on a free ride; with the steering icon displayed at the top center of your screen?

I can only approve of you being careful enough to wonder if it’s a Zwift issue or an issue with the new KB!

49

Have you updated the firmware on the bike ?
And when you have the Wahoo open, you can check that the power reported from the bike is similar to what you normally see.

If this doesn’t help, I suggest you open a new thread since your issues are beyond a steering issue.
Remember to post what platform you’re on too.

BooX

50

Quick follow-up with today’s Zwift update:

Buttons are still not actioning anything, with a small change to my previous feedback: the right up one popped up the control bar in Zwift and now doesn’t do anything like the down one.

@shooj Is there a developer on that one?

1 Like
51

Zwift v 1.44 addresses this issue. We’ve started a phased rollout over the next few days starting with PC / macOS / Android devices. Please update the game app when it’s available to you.

52

My Kickr Bike buttons for PU and U Turn have randomly stopped working. checked all connections. seems to be since last update.

53

My kickr bike PU and u-turn buttons have stopped working after the last update. I have tried replugging in handlebars and restarting bike.

54

Works for me on MacOS and latest version, are you paired for steering? Not 100% sure that’s required but I am paired for steering