During the Road baseline ride, It did disengage for me on my Atom & worked great - I use ATV & Bluetooth. But in a erg based workout, it wont disengage.
The other really annoying one is if you do a workout with ERG on, when the ride finishes & you return to gear mode, you are stuck in gear 6 until you power cycle the Atom & re-pair the device. That one is really annoying.
I think this one is on TrainerRoad - I have spoken with their support a few times and they simply couldnt grasp you might want to switch between resistance\gear\erg mode in the same ride.
Last I heard, they were trying to get Wattbike to give them an Atom (they wont buy one) to then test & potentially support some changes - Issue being, as Wattbike & the Atom specifically is fairly small fry in America I dont think they see a huge benefit to making the change without some customer pressure.
I have had this issue FOREVER since i started on Zwift many years ago… Raised the issue and still no resolution… I had heard all the excuse… So Zz, why not simply admit that its either beyond your skill set or you have no interest in resolving
Ok experienced the identical issue today on Atom, iPad 5/6 (not sure) and first run through erg normal on relevant segments, then freeride no resistance spin out, no response from gears whether companion set to erg or ramp. End of workout erg off gear no appears but unresponsive to buttons. Tried to re-pair sensors no change.
Powered Wattbike down then on and pair again, restart same workout and all ok, freeride now responding to gears no intervention required to switch from erg segment to freeride or back through 2 cycles. Hope this helps others…
Hi. Still having this problem with ATV & Wattbike - the Zwift app on ATV doesn’t let go of ERG mode, either when you get to a free ride section of an ERG workout, or when you finish the workout & want to ride on for a bit.
I tried the Atom with Zwift on my iPad, and it worked fine - so there’s definitely something in the ATV implementation.
It’s a pain. Is there any timeline on a fix, or anything I can do to help figure it out?
Have zwift sorted this I’m using ATV and can’t do the zwift academy workouts due to the free ride sections on my Wattbike atom no matter what I do it stays in ERG mode and won’t let me use the gears unless I disconnect the pairing and reconnect which is daft.
I’ve just experienced the same issue on Zwift Academy Workout 1 using ATV and Wattbike Atom (with and without beta firmware enabled). ERG mode is fine and then free ride segments switch to Gear 6 but no response from the gear changers.
I was spinning away like a mad hamster at 1.5W/kg and 120+rpm, so I did get a workout at least (even if everyone else was flying past me!).
Please can we have an update on whether this is still being looked at as a known issue?
16/11/2023 Exact same issue Paul. Gear 6 in Free Ride sections that wouldn’t change. Explosive hamster power! Clearly, Zwift are unable to fix the issue or they would have done it long ago. I’ll try using an iPad next time there’s Free Ride sections instead of the Apple TV.
That doesnt work on the Atom presently - That is the problem. you cant disengage ERG mode.
This was meant to be fixed and it was at some point as I tested it and worked great - But come the ZA academy it has been broken at some point in the middle.
I raised it with support post the first academy being released & as advised it is a known issue - No fix date etc
Oh great. Just tried the FTP test on my new Atom. Stuck spinning in gear 6 when ERG is meant to be disengaged. I can see there isn’t much prospect of this being fixed. Atom next gen and ATV 4th HD. Should be the perfect combination right? My old Kickr Snap handled it ok but I thought this Wattbike would be a massive upgrade. It’s been poor for workouts generally. So I need to revert to using an old iPad for workouts I guess?
Some progress with a work round, sharing in case it helps. I’m running Zwift on ATV, Wattbike generation 1, ZC on iPhone. All current OS / versions / firmware.
Symptoms: ERG mode doesn’t auto disengage at the end of a workout, or for the free ride sections of workouts. And the ERG button in ZC does nothing.
I’ve dealt with this to date by stopping, going to the pairing screen, and unpairing / repairing the Wattbike as a resistance source. That’s viable but annoying after a workout. No good during.
Revelation this week was that if I do that unpair / repair trick after selecting the workout but before I start pedalling, the ERG release button in ZC then works. Better still, it released ERG automatically at the end of the workout.
Haven’t yet tried a workout with a free ride section. Will do that tomorrow and update.
Thank you for the update and the confirmation on the workaround @Ben_Hunt1! I’ve updated HQ with this recent report, but I want to make sure I’m tracking the right issue. When you report that ERG mode does not auto disengage at the end of an ERG workout, do you mean that your WattBike’s resistance continues to adjust to meet a specific target wattage? If that doesn’t sound right, is it just getting stuck at one resistance level and not adjusting based on terrain and attempts to shift?
At the end of an ERG workout, if I carry on riding the Zwift app shows the Gear number, but the Wattbike doesn’t respond to the shifters.
So I think the Zwift app thinks it’s handed back control of the gears, but the Wattbike still thinks Zwift is in charge.
Going to the pairing screen, unpairing the Wattbike for resistance and then re-pairing it solves the problem. (But by then your ride partners have disappeared over the horizon!).
My new discovery is that if I do that unpair/re-pair routine after I select the workout but before I start riding, it all works properly - including the ERG release for free ride segments during a workout, or manual use of the ERG on/off button in Companion.
Hi @Ben_Hunt1 - this problem seems to be back again with this year’s ZA and I don’t seem to be able to get the workaround to work for me. I’m using the same config I think.
I Just wondered if you are still able to use the workaround for ZA workouts so that the free rides don’t end up with me doing 120rpm and 30W!
Hi. Yes, it’s still working for me. Did an ERG workout this morning, and after selecting the workout but before starting to pedal I unpaired & re-paired the Wattbike for resistance. When I got to the end of the workout, gear control resumed properly.
Irritating to need to remember to do it, but still seems to work.
Hi @Paul_Couchman and @Ben_Hunt1 , this issue isn’t entirely fixed on all platforms and pairing configurations, but in Zwift update 1.72.0 and beyond, you should see an improvement on Apple TV if your Wattibike is paired over native bluetooth (rather than over ZC bridge). Now that 1.72.2 is fully rolled out, would you let me know how Free Ride sections feel in your next workouts after updating?
I upgraded, and tried the new version. Bad news - the fix doesn’t work. I did an ERG-mode workout this morning, normal pairing routine (i.e. no workarounds), and when I got to the end, dismissed the summary screen and carried on riding. Gear display had appeared, but no response to the shifters. So I tried the pairing routine - i.e. unpair the Wattbike from resistance and re-pair it. Didn’t work.
So then I exited, and went back into the app from fresh. Free ride worked fine - i.e. gears changed as they should. So I then went to an ERG-mode workout, and tried my re-pairing work around. That doesn’t work any more, in that the ERG / Incline button in ZC no longer hands control of the gears back to the Wattbike.
Happy to try some more experiments if the developers have questions - let me know what would help.
In the meantime, if it were possible to do a patch to unwind the change made in the last update, that’d be good.
