Same here! Elite Support and warranty is the WORST in the whole world. Never buying one of their products again. My Smarttrainer got damaged really easy during normal use. And I had to pay a lot to get it repair, and I had to wait 3 MONTHS for the repair. Now my power is reading 25W lower. I’m trying to find the way to correct this without going back to their support.
Suito is very sensitive to heat. The warmer it gets the higher it reads the power. You can try to calibrate it right after a long training session to decrease that 25W gap.
Ja. I have tried that but I have no positive results on that