Zwift Ride Smart Frame NOISE

[Paul_Southworth (Paul)]

Get a replacement. There are many reports like yours.

Zwift Ride packaging damaged in transit?

We are aware of customers receiving their Zwift Ride with damage to packaging and the frame itself caused during shipping. Ensuring you have the very best experience is our utmost priority. We apologize if you have been impacted by this. Our Community Support team has all the tools to resolve these…

Ride came broken/bent

Hello, all! Just received my Zwift Ride yesterday. I opened the package today to proceed with the install. When I got to the part where I place the chain on the pulley, I realized the chain wouldn’t hold – the chain kept snappong off of the pulley as I was spinning the pedal with my hand. This i…