Had a Zwift ride for past 4 weeks and I love it however past 4 rides I am getting a loud clunk with every pedal stroke as it goes over the top. It’s fine when I’m spinning but noise returns as soon as I put some power in. I think it’s a bottom bracket issue but there’s no play in the cranks.
Help!
Also check your pedal bearings.
I would make a video of the problem (with sound) and submit it to Zwift support via the chatbot (go through the chatbot and tell it that its suggestions don’t help, and it should let you contact support).
Tried different pedals, still the same. Will send video as suggested.
Thanks for your help
Hi @Sean_Hayes welcome to the Forums! I’m Oscar, working with the Zwift Support team.
Thanks for helping @rothers and @Steve_Hammatt, we appreciate it!
We appreciate the detailed information shared and we understand how important it is for you to report this situation to your Zwift Ride. I will be sharing information.
Sean, I’d like to let you know that we’ve contacted you directly via email, following up on your case since we’ll need you to send a video and be able to hear the noise this will help us to diagnose any issue and move forward.
Best.
Hey Sean,
Check out my post… should be below yours.
The 1st video link(the sound is towards the end). Are you having that same issue?
Regards
Hi Oscar,
Video attached of the bottom bracket ‘clunk’.
Thanks, Sean
(Attachment Video.mov is missing)