I joined Zwift recently. Since the beginning I have the issue, that during a rife the whole internet connection is dropped / lost on the provider side. Means, my internet box (router) is flashing red light, indicating that it lost connection to the internet and is trying to reconnect.
Initially I turned-off and powered-on the internet box and once it was connected, I was able to go on with the current ride.
Now I realized, that there is a faster way to reconnect by unplug the cable from the wall and reconnect. This triggers also a reconnect of the internet box, but without reboot.
May provider is already trying to figure out, why it disconnects, but no results so far.
I’m bit surprised that ZWIFT rides are causing such an issue and wondering if there is a solution for it and what exactly is causing those internet connection drops on provider side.
btw. this happens only during a ride. If you just join a world and you don’t start to ride, then it runs forever without a connection lost, but once you start, latest after 20-30 minutes it happens.
Today I lost three times the connection within 30 minutes.
Thank you in advance for oyur inputs.