We have paused the rollout of Zwift Play firmware version 2.0.1 because a small percentage of Play owners have reported freezes during the firmware update process. The controllers’ LEDs light a solid yellow/orange color. This may affect those using Zwift Companion on an iOS device. If your …

Hi, I have Zwift-Play controllers that I’m trying to update to the latest firmware. When I go to the devices in the Companion app and start the update, it says “Firmware is being installed.” However, the controllers aren’t glowing yellow, as described on the Zwift website. Also, the progress bar un…

I recommend contacting support. Also if the devices you’re using to update them are running Android, you may find it’s a bit more reliable on an iPhone/iPad.

Same here, just got a fresh pair of zwift play controllers as a replacement. But its stuck on this screen. Nothing actually worked.

@Max_P02 @pattn Shuji at Zwift HQ here. Thank you both for flagging this on our forum. It’s unusual to have two reports in as many days, so I’ve let our Hardware team know. However - for one-on-one assistance, it is best to contact my Support Team colleagues if you haven’t already.

I’m having the exact same issue. My Play controllers are recognized and my phone says it’s downloading the firmware and when it goes to the installing screen zero progress. I’ve restarted my phone. Restarted the controllers. No progress and the firmware isn’t updating. I’ve let it sit for over an ho…

didnt know there was a firmware update for the controllers, i will have to see if mine update later tonight

[image] Rich - F365: didnt know there was a firmware update 19 May 2026 was the last update - Zwift Play Firmware Release Notes

1 week after i quit for the summer

[image] Rich - F365: 1 week after i quit for the summer [three unicorns are standing next to each other and one of them is talking .]

i am too easy. this made me laugh a lot. thank you

Zwift Play Firmware Update Hangs [September 2026]

Known Issues

Steve_Hammatt (Steve) September 16, 2026, 9:59am 8

19 May 2026 was the last update - Zwift Play Firmware Release Notes

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Zwift Play Firmware Update Hangs [September 2026]

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