Hi, brand new Zwift user. I’ve only used the IOS app on my iPhone7+ I’ve ridden twice and at the end of my ride, I press the save button where it shows that it will upload to Strava. When I do this, It jumps to a new screen showing my name with 0 miles ridden and a right arrow like it wants me to press to log back in.
When I do this, it gives me an error saying there is a problem logging in with my account. The only option I have from there is to Add a User. If I do this and relog in, the entire ride is lost.
I’ve lost 2.5 hours of riding time so far. It sucks. I’ve gotten zero XP recorded or achievements earned during rides. I know the sync works, because I save a couple of tiny little test rides, and they are in my Strava account.
I will try dumping the Strava connection and re-logging in. Maybe deleting Zwift and re-logging in. I would really love to hear from support on this one. My app version is 1.0.15471