After losing 4 Zwift rides done on the iPad, I’ve found a fix!
On the iOS device, go to Settings>iTunes & App Store>
Next, tap on your Apple ID>View Apple ID
Then, Subscriptions>Zwift>Cancel Subscription
You can continue to use the app until the end of the billing cycle which should give enough time to establish a Training Peaks or Trainer Road type account.
Yes, that’s harsh…but, the iOS implementation doesn’t work and is not supported. I gave up on trying to get the app to send my rides to Strava and just download the .fit file. When the app can’t even save the ride “in app” it fails all measure of usefulness in any training program.
The iOS version is a neat toy, but that’s all it is…a toy. It’s certainly not a reliable part of a training plan.
I’ve had 4 rides that have simply disappeared and may or may not show up as partial credit in the logs. Last night I rode a bit over an hour, and when I pressed “End Ride” the program logged .1 miles. There was no indication of the lost ride until it was over. It’s been more than just 2 hours lost, but enough for me to see it as problem.
They aren’t in my profile on the computer or iPad, I have no idea where they went,
if you plug your i-device into your computer and open up the Zwift app in your itunes library you can download all of your data to your computer. Look for the activity files labelled .fit and these can then be uploaded to strava