Symptom: Hard Crash to desktop, no warning, no error, just gone. Zwift continues to run in the background (i.e. can re-launch/systray installed). Multiple people in the group rides I was in today and yesterday said they had similar issues.
Details below, sharing because I think this hard crash may be related to chat/messaging. See info.
Launcher Version Number 1.0.51
Patcher Version Number: “1.3.0”
Local version is “1.0.64913”
Win10 Pro ver 2004 | OS Build: 9041.804
ANT+ for pairing using powered USB hub + extension cable
Symptom Began: Started in last 3 days.
Note: Had Companion running in background / other PC first time, closing that out let me ride longer yesterday. Today, same thing. However, i noticed 2 out of 3 crashes in the past 2 days were the moment it hit “enter” to send a chat Yesterday I simply stopped chatting/using messaging (direct or group) and never crashed again.
- Reboots/power offs (multiple)
- Windows Updates - though still have 1 pending
- Hadn’t updated graphics drivers (doing that now)
- Hadn’t fully reinstalled Zwift (doing that now)
GeForce GTX 970
16 GB RAM
Logitech K400 wireless keyboard w/ touchpad
Wahoo Bike via ANT+
Wahoo Tickr (white/blue one) via ANT+
Crash Error in Win10 Application Event Logs:
Faulting application name: ZwiftApp.exe, version: 0.0.0.0, time stamp: 0x604eaa9b
Faulting module name: ntdll.dll, version: 10.0.19041.804, time stamp: 0x4544b4a1
Exception code: 0xc0000374
Fault offset: 0x00000000000ff099
Faulting process id: 0x2994
Faulting application start time: 0x01d71d852f1c4a02
Faulting application path: C:\Program Files (x86)\Zwift\ZwiftApp.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report Id: 37e63340-6ad0-4a1c-9ede-751707592aa9
Faulting package full name:
Faulting package-relative application ID: