I’ve just signed upto Zwift and have a Direto X, and Samsung S22 Ultra.
I can connect and calibrate the Direto X with the MyETraining app. But when I try to connect with zwift it just keeps searching… never finding the Direto even though I can see it in settings > Bluetooth.
In meantime, at least ensure ANT+ libraries are installed.
ANT+ Plugins Service
ANT Radio Service
ANT+ Plugin Manager Launcher.
Optionally, install ANTtester to see if everything’s working.
Remove the DiretoX entirely from the Elite app. I mean even BLE - make sure it’s “forgotten”. Sometimes trainers are a bit twitchy about being connected to other apps/devices, even over other protocols.
I opened a ticket with support, was passed from person to person giving instructions on how to reinstall Zwift on PC, tips for iOS. I dont think they even read the ticket - no help at all.
I’ve tried Zwift on three Android phones - None detect the Direto X
Zwift can see my HR monitor on BT and Ant+
Other training apps can see the Direto X on BT and Ant+
My laptop can see the Direto X in Zwift with a USB Ant+ dongle
Unless I get this working I’ll have to use a different app (any suggestions for good alternatives?)
Any chance that the Direto is paired via BT to some other app, or the operating system, when you are trying to use Zwift? This is a very common reason for the problem you described. I’d start by ensuring that nothing else is communicating with the trainer.