I’ve been using Zwift for about a month now, along with a Direto trainer, running Zwift on a Mac, and connecting via Bluetooth through ZCA on an iPhone.
In order for Zwift to control my trainer resistance (e.g. to simulate slopes), I must always “reset” the Direto by plugging it out, then back in, before starting Zwift/ZCA. If I do not “reset” the trainer in this way, Zwift/ZCA will connect successfully to the trainer, but will not control the resistance of the Direto.
The most frustrating problem occurs when I’m in the middle of a ride and Zwift loses connection with my Direto (this can happen, for example, if my WiFi connection with my iPhone momentarily drops, or if ZCA loses its BLE connections - which happens sometimes) - when Zwift/ZCA regains the connection to the Direto, it is not able to control resistance of the Direto, and I need to both “reset” the Direto by plugging it out, then back in, and also restart Zwift/ZCA. This is frustrating, as I need to abandon a workout or ride, and then restart.
Note: I’ve confirmed that Zwift/ZCA is connecting to the Direto as a controllable trainer in all instances.
This does not happen with the Elite My-E-Training App, hence this problem is in the interaction between the Direto trainer, and Zwift/ZCA software. The challenge when it comes to problems like this is the trainer manufacturer says its a problem with the training software, and the training software company says its a problem with the trainer - making it hard to find a resolution.
I’m posting this here to see if anyone can provide recommendations to fix this. Would appreciate any help. Cheers, Dave.