OS: Windows 10 1909 (up to date)
GPU: Integrated Iris Plus Graphics (Driver: 220.127.116.1176, also tried several older versions)
Network: Tried WiFi, Ethernet and tethered to 4g mobile. (all still causes freezes)
Zwift version: 1.0.54377(also crashed on july version, but not prior to june)
I have tried going Bluetooth only, Ant+ only and a combination of both.
In all cases zwift companion is running.
Message from event viewer:
" Display Driver Igfx Has Stopped Responding and Has Successfully Recovered"
message from zwift log (all looks the same):
'[17:56:43] NETCLIENT:[WARN] UDP connection timeout (1 so far), reconnection attempt ’ and so on.
I don’t believe the network is the issue since the Event viewer message always appears about 10-15 seconds before not being able to re-establishing connection to the udp server. I have put it through zwiftalizer[dot]com and the only warnings/errors it picks up is the udp error and failing to nslookup on “api[dot]segment[dot]io” as I’m running pi-hole (this should not be the cause of the issue as i’ve got it to freeze while tethered to 4g running 18.104.22.168 dns server as well)
Sometimes it crashes after over an hour sometimes it crashes within 10 minutes. it has crashed on NY Map, Watopia, Yorkshire maps. It has happened within a workout and during freeride.
let me know if more information is required.