We’ve made improvements to the Device Pairing screen in the game app that will start rolling out to Apple TV users only at the end of December and finish mid-January following our phased release protocol. It is not tied to a specific game version, but we recommend using the latest available version on zwift.com/downloads.
This button has been renamed to “Pairing Options” to better represent its function.
Your two options are either to use your Apple TV / computer’s native Bluetooth capability to connect your trainer / steering device / heart rate monitor, or to connect via the Zwift Companion app.
What’s new is an updated wizard that simplifies Bluetooth pairing using the Zwift Companion app. If you have the Companion app running on a separate smartphone, the wizard will automatically find detected devices and pair them via the Companion app. No need to manually make these connections yourself!
Q: I don’t currently use the Zwift Companion app. How will it help me?
A: In addition to its ability to pair your devices to Zwift, the Companion app enhances the game app with additional features. See this Support article for more information.
Q: I use Apple TV to Zwift. How will pairing via Companion help me?
A: Apple TV can pair to a maximum of three Bluetooth signals, including the ATV remote. By using Companion as a bridge, you can pair to your trainer, a steering device, and a heart rate monitor. See this article for details
Q: What phones / tablets can I use to run the Companion app?
A: See this article for supported devices.
Q: Will this work for ANT+ signals?
A: No. The signal that’s relayed via Companion can only be Bluetooth.
Q: Can I run the Companion app on the same computer / device as the main Zwift app?
A: No. Companion must run on a separate device.
Q: I followed the directions, but Companion and Zwift still won’t connect. What can I do?
A: See this article for troubleshooting options
Q: When will this roll out to other OS platforms?
A: The Companion pairing wizard aids Apple TV users most, so we will phase rollout to tvOS only during the first phase in December and January. Rollout to other OS platforms will follow.
Please see this Support Article for more detailed instruction on using this new wizard.