Unable to connect to sensors (Win11 & Android companion app)

Bugs and Support
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Hi Rob @THE_KINGDOM

To my knowledge, if all of your devices won’t pair at all using the ZC BLE bridge, then the Location service and privacy settings are perhaps not properly enabled in your Android device settings.

  1. First, double-check that the Location Service is turned ON, and see this article for instructions. There might be a quicker way to enable Location service on Android if you’re savvy with Android, but that article should also get the job done.

  2. On your Android device, go to Settings > Privacy > Permissions Manager > Location > Zwift

  3. Select the option to Allow all the time.

  4. Now, go to Settings > Privacy > Permissions Manager > Nearby Devices > Zwift

  5. Select the option to Allow.

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