So I am having a major issue at the moment, in that when I start any event in Zwift, as soon as “port” to the event start point, all sensors paired through the companion app and “bridged” switch to “no signal”. This happens pretty much all the time now and makes the game nigh on unplayable for me.
To recreate the scenario, I open the companion app on my phone, then open zwift on my PC. I log in fine, the initial sensor pairing goes fine, and when I start my cycle on whatever map I go for that also goes fine. All up until an event starts. As soon as I “teleport” to the event, whichever map it’s on, all the sensors switch to “no signal” permanently. I waited 3 minutes this morning trying to be patient, trying to pedal then stop, keeping my cadence meter awake and nothing.
Weirder still, when I went into the pairing screen, I disconnected the trainer and cadence sensor, but then I could not re-pair to them. My wahoo kickr bluetooth LED showed as still connected to something but it wasn’t registering in game.
The only way I managed to take part in the event was to fully close the companion app, fully close Zwift on my pc, switch the trainer off at the wall and on again, then use the Zwift app on my phone instead (which is not the way I want to play).
Is there any workaround or known issue about this? I could not find anything in the known issues forum about this.
Thanks for your help!