Triple loop route badge not credited

Today the same issue happened to me: I completed Triple Loops route but did not receive a badge. By the way the elevation gained is 516 m and it does not match claimed elevation for this route 563 m, but the distance is correct.

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Did you check that you did not have the badge already?

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This just happened to me today. Flashed up in game that I completed it and I got the XP points. The companion app also says I did it. But no badge in the collection.

Did you find a fix?

Same for me today. 50km in and no sign of route completion. The exact same as happened several times on the jungle loop for me as well.

This is just too much, my life can’t normally carry on in front such injustice :sob::joy:

Same here today … did triple loops but did not received my badge.

There are two strange things which I noticed:

  1. Right at the start my rider did a U-Turn. This strange behaviour made me cancel my first session right after the start as I thought I accidentally hit U-turn. But on the second attempt it happend again, so I thought it was normal.
  2. About 5km (shortly after exiting the sub) before the end of my ride the distance countdown changed from km to Meters … I never experienced that before. After crossing the line the countdown went up

EDIT:
And now I’m checking the route on zwiftinsider, I have to say that I rode a totally different route!
I did boxhill three time and leith hill one time.
Although the route does not fit triple loops, it did show the progressbar till the end.
I also did not choose any different route that zwift showed me …

Your issue looks like very similar/same as the routing issues in this thread …

Suggest you create a support ticket and get your log file to Zwift. Note that it doesnt seem to be a significant issue, or one that repeats often.

This happened to me today as well. I noticed in-game that I started with the hills and then later on had the flat course, but I thought I remembered it incorrectly from what I have seen in the menu.

So, while the route completion tracker was showing, I did not get a badge.

Hi @Seb_Cario

Welcome to the forum.

It looks like you started the route in the opposite direction. Did you do a u-turn at the start?

Same here. I did the Tripple Loop route today and received no badge. However I noticed later that my route has been very much different from what Tripple Loop actually is.

Activity: /eu-de/activity/1004955047122993200
Log: @dropbox.com /s/8z0j78zl9l0w6je/Log.txt?dl=0

When looking at the logs there are the same route warnings as posted above:
[10:41:45] WARN : Load Route Warning - Cannot find leadincheckpoint in data/Worlds/world1/routes/routes11.xml
[10:41:45] WARN : Load Route Warning - Cannot find leadinhighrescheckpoint in data/Worlds/world1/routes/routes11.xml
[10:41:45] WARN : Load Route Warning - Cannot find leadincheckpoint in data/Worlds/world1/routes/routes12.xml
[10:41:45] WARN : Load Route Warning - Cannot find leadinhighrescheckpoint in data/Worlds/world1/routes/routes12.xml
[10:41:45] WARN : Load Route Warning - Cannot find leadincheckpoint in data/Worlds/world1/routes/routes16.xml
[10:41:45] WARN : Load Route Warning - Cannot find leadinhighrescheckpoint in data/Worlds/world1/routes/routes16.xml
[10:41:45] WARN : Load Route Warning - Cannot find leadincheckpoint in data/Worlds/world1/routes/routes24.xml
[10:41:45] WARN : Load Route Warning - Cannot find leadinhighrescheckpoint in data/Worlds/world1/routes/routes24.xml
[10:41:45] WARN : Load Route Warning - Cannot find leadincheckpoint in data/Worlds/world1/routes/routes33.xml
[10:41:45] WARN : Load Route Warning - Cannot find leadinhighrescheckpoint in data/Worlds/world1/routes/routes33.xml
[10:41:45] WARN : Load Route Warning - Cannot find leadincheckpoint in data/Worlds/world1/routes/routes36.xml
[10:41:45] WARN : Load Route Warning - Cannot find leadinhighrescheckpoint in data/Worlds/world1/routes/routes36.xml
[10:41:45] WARN : Load Route Warning - failed to open “data/Worlds/world1/routes/routes63.xml”

Thanks. Not that I noted. Also my logs do not seem to have registered any change in route:

10:43:17] Setting Route: Triple Loops
[10:43:17] Calculating route stats for 369 CPs
[10:43:17] Printing Regular Route. Decisions Count 17. Infinite loop start at: -1 Finite loop start at: -1, end at: -1 for -1 loops
[10:43:17] Marker Id: 70002, Turn: STRAIGHT, Direction: REVERSE
[10:43:17] Marker Id: 60001, Turn: STRAIGHT, Direction: REVERSE
[10:43:17] Marker Id: 200000, Turn: STRAIGHT, Direction: FORWARD
[10:43:17] Marker Id: 70003, Turn: STRAIGHT, Direction: FORWARD
[10:43:17] Marker Id: 90000, Turn: STRAIGHT, Direction: FORWARD
[10:43:17] Marker Id: 0, Turn: RIGHT, Direction: REVERSE
[10:43:17] Marker Id: 80000, Turn: STRAIGHT, Direction: REVERSE
[10:43:17] Marker Id: 70005, Turn: LEFT, Direction: REVERSE
[10:43:17] Marker Id: 70013, Turn: RIGHT, Direction: REVERSE
[10:43:17] Marker Id: 320000, Turn: STRAIGHT, Direction: FORWARD
[10:43:17] Marker Id: 260000, Turn: RIGHT, Direction: FORWARD
[10:43:17] Marker Id: 70009, Turn: LEFT, Direction: REVERSE
[10:43:17] Marker Id: 290000, Turn: STRAIGHT, Direction: REVERSE
[10:43:17] Marker Id: 270001, Turn: LEFT, Direction: FORWARD
[10:43:17] Marker Id: 340000, Turn: STRAIGHT, Direction: REVERSE
[10:43:17] Marker Id: 70010, Turn: STRAIGHT, Direction: REVERSE
[10:43:17] Marker Id: 70009, Turn: STRAIGHT, Direction: REVERSE
[10:43:17] Route stats: 4094510.250000cm long with 26020.001953cm leadin, 56440.003906cm ascent
[10:43:17] Route Decision: Staying on same road