This has been going on, in one form or another, for about 8 months now (maybe more…). Screen capture is broken to the point of being useless: having just finished a ride, only 20 of the 184 images (some taken on the PC, some via the companion app) are non-black (some “clean” images taken on the PC.)
New routes are always a nice addition. However, adding new features should not come at bug fixing expense. First priority should go to keeping the basics working, only then can new features be added. This is not an issue of “bugs will always exist”, this is an issue of “this bug’s severity is not high enough to fix” - in which case, IMHO, this “feature” should be removed altogether.
(yes, I did have extensive exchange with support on this… it is easy to replicate, and I did notice some tweaking here and there to the feature - I just wonder how long will it stay broken…)