No Signal after pairing


(Ej Everts) #1

Getting no signal after pairing with my bushido connecting to my PC. Any solutions? HR sensor isn’t failing.


(Paul Allen (Watopia Wayfinder)) #2

Are you pedaling during and after you pair the trainer?
How are you connecting the trainer (ANT+, direct BLE, or bridge BLE using the ZCA)?
What happens when you connect the trainer just to the Tacx app on a phone?

More info is needed to better assist you.


(Ej Everts) #3

Yes, am pedaling. Using bluetooth direct to pc. Bridge to ZCA isn’t possible in zwift settings anymore.
I havent changed any settings or anything at all lately.


(Paul Allen (Watopia Wayfinder)) #4

Have you tested the trainer using the Taxc app or any other app?


(Ej Everts) #5

Yup, Tacx app works fine. It;s on an other device though: ipad instead of pc


(Paul Allen (Watopia Wayfinder)) #6

I am a fan of ANT+ and a USB extension.

How far away is the trainer to the PC running Zwift?


(Ej Everts) #7

2m. But switching to ANT doesn’t change the fact that my bluetooth connection that worked fine for a period of time, suddenly stopped working


(Paul Allen (Watopia Wayfinder)) #8

I can’t remember, does that trainer take batteries, if so have you tried putting in new ones?


(Ej Everts) #9

The Bushido is a wireless smarttrainer. But produces his own power while pedalling. Changing batt isn’t an option I believe.


(Paul Allen (Watopia Wayfinder)) #10

Have you done any other the troubleshooting from this link: https://support.zwift.com/en_us/my-bluetooth-signal-is-dropping-(cycling)-SJOZRkBm


(Ej Everts) #11

I will get into it. will be back with an update


(Ej Everts) #12

None of the given options is helping. My bluetooth signal isn´s dropping fyi. It never is there.

Set my pc back to previous update, nothing.
Gave my pc a complete reinstall. nothing.
Gave my bushido a complete cleaning. nothing

All other devices have no bluetooth signal problem. Tacx app and utility app have no connecting issues.

So, may it be a zwift fault?


(Paul Allen (Watopia Wayfinder)) #13

Can you use the Zwift Companion App to bridge the signal?
Does the PC have Bluetooth 4.0 or higher?


(Ej Everts) #14

No I can’t. Zwift doesn’t allow me to use the option for ZCA. I cant mark that option in settings.
Bluetooth version 4.2 is active.