Connection Issue - "Connected 'NO SIGNAL'

Bugs and Support
1

This is now the second post I have made regarding this.

I continue to get a ‘connection failure’ notice and lose all trainer input during every ride, multiple times.

When I go into the pairing screen my trainer, cadence and controllable all display "Connected ‘NO SIGNAL’.

This is honestly beyond frustrating. To the point I’m thinking of giving up on Zwift.

I’d really appreciate your advice. TY

2

That’s no fun.

Can you give us more details about the system and how you pair.

3

Suuuuper annoying.

Thanks Gerrie.

Using a Mac. Latest OS. Latest Zwift.
Tax Neo (latest firmware)
Connect via bluetooth.

4

Have you tried another blue tooth connection?

Move the blue tooth connection closer to the trainer.

Eliminate all other sources of interference.

5

Or consider using Ant+ which historically has always been more stable.

2 Likes
6

Things to try:

  1. Use an ANT+ adapter. Get one with an extension cable. No drivers are needed - the mac has it built in. Get the receiver very close to your trainer.

  2. Erase all Bluetooth settings including deleting the plist file