I don’t think it’s a always a matter of complete absence of internet—perhaps little imperfections in the data stream. Quoting @shooj from another thread:
For this sort of thing, it helps to see the log files on your computer for that specific session. Here’s how to locate the log files. Please attach them to an email to firstname.lastname@example.org so we can learn what may have happened.
Perhaps you could also run the log file(s) through Zwiftalizer yourself to look for any issues.
I’ll have a go at that. However, it’s not just dips or imperfections. The rider list disappears shortly after the start of a race and is gone for the rest of the race. Others seem to indicate the same.
When I warm down and go back cycling just like that in whatever world, I see loads of ‘zwifters nearby’. It seems to be race-specific.
If I have it again, I’ll go through zwiftalizer but this should be looked at by Zwift. The issue started shortly after an update
I’ve been having the same issue, rider list disappearing and those outside the race are visible and draftable. Basically racing blind because I have no idea of time gaps or which riders are in the race and which aren’t
The only races where I am not having these problems are the ZHQ Futureworks races.
This happened to me today in 2 separate races. Live race positions were replaced by ‘Group riders nearby’ and all other zwifters riding the current map were visible on the course, making racing impossible
This happened to me yesterday 2/17/202- @ 12:20PM - 3R Classique Flat Race - 5 Laps (C) race.
I’m using AppleTV4k, and strong internet signal.
While in the start pen riders were disappearing and reappearing, I should have known better to just quit the race right then and there. When the race started, there were zero riders around me and no leaderboard. I decided to keep going for a while. When the leaderboard finally appeared, I had missed the break and was already way off the back. Not fun.
I feel like I am not seeing something that other riders are, but maybe a different problem than the one of not seeing anyone or seeing riders outside the race…
In KISS races (and others) where riders have staggered starts, I can only see the riders in my field on the side panel and the companion app, even if the event is setup as “all riders visible”. Other riders appear to be able see different category riders in the side panel because they might mention them in a message, and I’ve also seen other riders’ recordings of the same race where other category riders appear on the side panel.
For me, I can see the additional riders’ avatars in the group, and ocassionally their name will pop up, but I can’t see the corresponding riders on the panel.
I’m typically running Zwift on Apple TV 4K. Don’t know if this is a hardware thing, a settings thing, or if I’m just out of my mind.
That’s normal. One workaround i have found that usually works if you know who the riders in other cats are (check zp live) and manually fanview them from companion it then starts to show all that cat in the rider list.
Not sure how old this post is, but 26/08/2023 - have raced all this week and there still has been the issue of no rider list displayed during the events. Hopefully someone important reads this and fixes the issue