Did a Zwift race on the weekend. When I actually started the event, the rider list disappeared - during the warmup in the ‘corral’ I could see the chat where the rider list would normally be and then when the race started that section of the screen was just blank. I’m using an ipad.
Is this a setting controllable by the person who set up the race? Or something in my user settings? It make racing really hard as it was a mixed group and I didn’t know if I was near ‘my group’ or with higher category riders.
I think for me it might have to do with the Sterzo Smart Steering being disabled for the race which then kept me pinned on a line left of everyone else without auto-steering reenabled. All avatars stayed visible and the number of riders (+11 in group) stayed correct (but switched to group ride display instead of race and showed only myself). Also all riders have been correctly visible on map and course for the whole race.
This happened to me yesterday – no rider list, so I was racing blind (until I quit). I noticed before the race that a group of riders (probably all those in my category) were bunched at the start line (as usual), but there was also a string of riders lined up even further back – not sure who they were, or whether the issue was connected.
This happened to day with the 3R Volcano Flat Race. At the start, the screen informed me that Steering was to be disabled which was not a problem, but for the whole event there was no “Rider List” and all other Zwifters who were using the course were visible.
I enjoyed the event, but I wouldn’t choose to ride like that again.
I had something similar. 15.05 UK time today and 21.20 last night. Both races on London classique course. Rider list disappears. Could also see all the other non-race riders going round London. Also think I could draft these non-race riders. I tried messaging to ask if others had the same problem but no response. I did show up in both zwift and zwift power results. Not clear if other riders in the race could see me
This past Wednesday TTR Morning race - no rider board was visible during the race. Same thing happened the following morning at the KISS AT RACE- AMERICAS AM race - no rider board visible and the course was filled with other (non race) riders.
I don’t think it’s a always a matter of complete absence of internet—perhaps little imperfections in the data stream. Quoting @shooj from another thread:
For this sort of thing, it helps to see the log files on your computer for that specific session. Here’s how to locate the log files. Please attach them to an email to email@example.com so we can learn what may have happened.
Perhaps you could also run the log file(s) through Zwiftalizer yourself to look for any issues.
I’ll have a go at that. However, it’s not just dips or imperfections. The rider list disappears shortly after the start of a race and is gone for the rest of the race. Others seem to indicate the same.
When I warm down and go back cycling just like that in whatever world, I see loads of ‘zwifters nearby’. It seems to be race-specific.
If I have it again, I’ll go through zwiftalizer but this should be looked at by Zwift. The issue started shortly after an update