No gears displayed [Wattbike] [1.34] [SOLVED]

Known Issues
1

I have just tried to use my Wattbike connected to Zwift via both Apple TV and my iPad. In both instances the gear I am in is not displaying anymore. Nothing I try gets it back. Is there an issue with the latest update.

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2

Thanks John - I’ve flagged to our team to investigate.

1 Like
3

Hi Zwift team, myself and my husband have exactly the same problem as John. We are riding Wattbike Atoms (1st Generation) on latest firmware through Apple TV and have no visibility of gears on Zwift. The gears are working but selection is not visible on the Zwift interface.

3 Likes
4

Thanks. To be clear this was all working fine last week it is only since the update to Zwift that it has stopped working. Also the other issue is my heart rate strap will now not connect to both Zwift and my phone at the same time, inanition Zwift is struggling to find my WattBike via bluetooth - prior to the update it would. Has something happened to the bluetooth connectivity?

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5

The gear number that used to appear in the top right hand panel next to BPM & cadence no longer appears. Wondered if anyone else is experiencing this. I am using the original Wattbike Atom. Resistance and gear changes are working, but no display :-(.
( Thanks for moving my post into the common thread) Seems like this has indeed been broken by the last update. Hope it gets fixed soon.

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6

I am having same issue with Wattbike Atom next gen on iPad.
Since update, gears working but not showing top left. I tried re-installing.

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7

Same problem for me after last update, also using wattbike and apple TV set up

8

And me too. Was completely fine until I did the update yesterday. The gears work but theres no indicator on the screen anymore. Not catastrophic but definitely annoying esp if you race and want a good start from the pens.

Thanks for looking into it

9

Yes same here, all fine until the last update.

1 Like
10

Currently in the mvp group ride, no wattbike atom gear display showing…

11

Since the update the gear display in the top
left corner of the screen for my Atom Wattbike has disappeared. Anyone else’s having this issue?

1 Like
13

Hi @John_Parker1 @Sandra_Appleton @kevin_Morris @1.B_Nomikos_EVO @Debbie_Thomas_PACK @Tony_Thomas @Simon_Stromberg_SNOW @Jochen_Tree

Thanks all for reporting that the gear indicator’s gone missing from the to right hand corner. We have been investigating, and have replicated this issue.

Is everyone experiencing what Sandra described? That the shifting and resistance changes work as expected, just the display in the upper right is missing? That is what we found in our triage.

4 Likes
15

Yeah gears worked just not displayed (top left on IPad)

16

Yes, resistance still changes but no visual display. It doesn’t matter for social rides, but I think it’s important for racing to know you are in correct gear at certain times!

1 Like
17

Yes same issue here. Resistance is still there but no gear display

18

while you’re fixing it - any chance of getting the SB20 gear info working too?

19

Yes this is exactly the issue I am experiencing.

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What you have to do is (zwift team) do gear display for the Stages SB20 which many users have asked for and has fallen on deaf ears.

21

Yes this is the issue. resistance and gear change work but you can no longer see what gear you are in. This is a really useful feature. When will it be restored?

1 Like