Hi,
In the HUD I used to be able to see what gear I’m in (from Wattbike Atom X). Since the latest update (1.78.0) I don’t have the option to see what virtual gear I’m in in the HUD.
Any advice on how I can see my virtual gear?
Hi @Steve_Hardman, and welcome to the forums! Alejandro here from Zwift. We appreciate you used this space to post your query.
Keep in mind that while you can shift electronically with a compatible smart bike, this isn’t integrated with Zwift’s virtual shifting and you won’t see your gear displayed in the HUD in-game.
If there is anything else we can help you with, please do not hesitate to write us at support@zwift.com.
On screen gear display for the Wattbike was introduced in 2018. I know it has worked because it gets reported every time it doesn’t work.
Hello @AlejandroC,
I am also using a Wattbike AtomX and the gear display was always available up to software update v 1.78.
In your answer you state that “this isn’t integrated with Zwift’s virtual shifting and you won’t see your gear displayed in the HUD in-game.” This information however does not give a reason for the discontinuation of this feature.
Please explain the technical background of this change and the outlook if this important feature will be available again in the future.
Thank you!
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I just checked and it’s still working fine for me:
Atom Gen 2 (Stable Firmware)
Windows PC
Bluetooth
Zwift 1.78 in Free Ride
thanks for info. Just checked my Wattbike AtomX with Apple iPad, Apple MacBook and AppleTV with no success, gear display still missing.
I contacted Wattbike support …
Just adding to this thread in case it’s helpful – I also have a Wattbike Atom and Proton, and I can’t see the gear I’m in anymore. I had no issues with the gear display before the latest update.
What platform are you running Zwift on?
I’m using an Apple iPad for my rides.
Well, that’s 2 out of 2 so far …
Make that 3 out of 3. I’m on Apple IPad as well. Its an IPad Air (4th Gen) running iPadOS 18.1.1
I have an Atomx and the gear view has stopped showing in the HUD since the latest Zwift update.
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It seems that the issue is present across all Apple platforms. Here’s what Wattbike Support wrote to me:
“Unfortunately I cannot trouble shoot through a third party app. Is the gearing still visible on the Wattbike Hub app? I will pass this on to our product team but unfortunately this is an issue with a Zwift update, not a Wattbike update.”
The gear display worked ever since I used my Wattbike AtomX with Zwift and now it doesn’t. Since everything else works fine it seems that the update to v 1.78 caused the disappearance of the gear display. I addressed this to Zwift support, but have’t got a satisfying answer yet. Let’s hope the gear display comes back with a future update.
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Yeah same thing. Using IPad Mini 6, latest iOS, also tried windows pc but no gears with Wattbike proton! Quite annoying
I have the same problem on PC connected via Bluetooth.
Same issue here on Wattbike atom X with iPad. I searched the forums and saw it happened in 2023 and was fixed @shooj noted the fix last time.