I have had my Wahoo Kickr Snap for 3 years and not had any issues.
I connected it via Bluetooth to my MacBook or iPad via Zwift. Recently the resistance has taken over and it’s unbearable to ride in free mode, let alone a workout. It’s slightly better on my iPad compared to my MacBook.
As soon as I hit a gradient of 2% it feels like it’s 15%. Going down hill at -3% and down it feels like the breaks are on. Today during a ToW ride I got up to 520 Watts’s (43 kmph) and couldn’t keep up with riders. Ever ride zoomed passed me like I was walking … despite the pace being ~ 28-30kmph.
My FTP has dropped from high 260s to 109. I’ve tested my own fitness running and outside on the bike and it’s fine.
In terms of troubleshooting I’ve tried:
- Pumped both tyres to recommended PSI.
- Performed a spin down and a factory reset spin down via Wahoo app.
- Serviced my bike and check general mechanics.
- Reset Bluetooth connection between my devices and the kickr.
What can I do to trouble shoot and possibly recalibrate the resistance setting, connection to Zwift via Apple products, or anything else?
Many thanks in advance,