Issues with Elite zumo

Hi,

I have the same ANT+ dongle and found if I use that to connect to the Zumo in Fe-C mode it doesnt work. Now I have it connecting via BLE under Zumo code 6xx and variable speeds etc work ok.

Just having trouble with the wattage fluctuations on screen (even with 3s delay on) as it varies so much - is that Zwift , Zumo or my own pedal strokes ?!?!

@Per_Ivar_Trovatn Could you post the link to the Elite ANT dongle you bought please?

Thanks

Hi,

The ANT+ receiver i bought is this one.

https://bikeshop.no/tilbehor/ruller/tilbeh%c3%b8r/annet/elite-usb-ant-dongle-ant-dongle-for-pc-el1027519-p0000174529

Sorry for the norwegian site, but you will find it at all major online bike shops.

The watt values (even 3s average) fluktate, but I think this ANT+ dongle is very stable.

The previous CYCPLUS was a bit unstable. And not talking the FE-C language.

Regards

Per Ivar

1 Like

Hi James, do you still have the trainer map file? Im having the same issues with mine

This is what my output looks like from the Power map tsv file

excuse my ignorance, but what does the file show you in terms of checking with your own trainer?

Hi Kevin.

Not sure exactly how it works by my understanding its the rules or map of how the trainer adjust resistance / power. My zumo power reading at high resistances is way out. It maybe that this map is wrong in mine so I was wanting to compare it with others. You can output this from the Elite app under advanced configurations and click “read map from Trainer”.

Morning Ben,

thanks for that clarity , if I downloaded the data from Elite app who can actually check for me ?

I guess this is why you are posting your file for someone on here to give feedback?!

Thanks
Kev

Just got a reply from Elite saying the power map is corrupted. They are going to send me the original one from when they calibrated it in the factory. Apparently they are unique to each unit.

Hopefully this fixes it. Will report back with a resolution hopefully.

OK so the “power map” was compromised. Who knows if it was the spin down test or not. But elite sent me new one and now it is fixed!

good news!

I am experiencing similar issues with my Zumo home trainer connected using Bluetooth (I have no way of connecting it using ANT+). I am getting too low speed and too high resistance when using Zwift, and I therefore suspect that the power map settings of my home trainer may also be incorrect.

However, I am unable to re-calibrate my trainer in the My E-Training app. I have tried to run the Spindown calibration multiple times, but it fails every time I try.

I have also contacted Elite’s customer service about this and I hope that they will come back to me with a fix to this issue soon.

i’m waiting for halfords to reopen near me so i can cut my losses and swap it for something else - it has never been right

Have you tried connecting the spin down test on your phone or laptop? I find i cannot connect on the laptop at all so use my iphone. If it doesn’t connect I restart the trainer and it works ok.

I have only tried to run the Spindown calibration test in the My E-Training app on my phone connected using Bluetooth, but it fails every time I try. I have no way of connecting my Zumo home trainer to my computer using either ANT+ or Bluetooth.

I am still waiting for Elite’s customer service to come back to me with a fix to this issue.

Hi there,

Sorry to jump on the thread…

Hit an issue with my Zumo today, had no issues previously with it… Gone to do a ride on New York today and the resistance was incredibly high and if I managed to get the pedals moving I could smell a burning smell from it… it is as If the brakes have been put on…

@Ben_Niven is this the sort of issue you was having?

The only thing I did different today was open the upgradio app before I opened zwift to see if there was an update or not…

Dan

Hi Dan

Pretty much. but its fixed now with the re-upload of the power map.

From doing more reading, it looks like the unit was reading my power as very low when it wasn’t, so the unit would increase resistance trying to get the power reading up this would not increase the power reading enough so the unit would apply even more resistance until we quickly hit maximum.

Output the map using the app and send this to Elite.

Cheers Ben, I’ll get that emailed to them… I opened the ticket before finding this thread.

Much appreciated fella

So…

This is my current powermap…

8 22 37 53 64 78 104 126 144 157 171 187 206 224 242 260 278 296
9 25 44 62 84 107 137 166 186 203 224 250 278 304 331 357 383 409
10 29 49 68 98 125 160 197 227 252 282 317 351 384 417 450 484 517
13 37 68 96 134 172 212 254 311 321 381 424 465 505 544 584 624 664
14 46 85 125 172 219 264 303 345 386 444 495 544 590 634 675 717 758
19 60 116 176 237 300 355 410 466 520 568 638 703 765 824 880 935 989
23 74 142 214 294 366 442 512 581 645 705 778 850 921 991 1057 1122 1185
28 92 176 259 343 438 521 605 680 754 832 911 1023 1117 1210 1302 1392 1481
32 112 210 309 410 512 608 701 788 872 957 1042 1128 1213 1365 1465 1563 1660
39 130 245 363 469 579 696 812 925 1036 1146 1255 1364 1474 1583 1692 1910 2034
45 148 280 414 527 646 763 890 1009 1126 1243 1359 1475 1591 1706 1822 1937 2181
50 161 301 442 584 735 882 1031 1193 1342 1490 1638 1785 1933 2080 2085 2085 2084
54 174 322 469 616 774 926 1080 1235 1406 1560 1714 1868 2022 2084 2084 2084 2084
57 186 345 502 660 830 993 1158 1323 1476 1639 1840 2005 2082 2082 2083 2083 2083

Which comparing some of the figures… there are huge differences in comparison…

HI Danny

That looks similar to the powermap that elite sent me that fixed mine. So maybe its not the same issue

That’s slightly concerning then if they come back and say it is ok…

Only thing I could think may have happened is if I’ve nudged something inside it when I moved it when trying to get past it in the garage earlier that day…

Will report back once Elite come back to me… dont really feel like opening it up just yet…