I used mine a few times and was happy. But then i found that readings from the trainer were freezing/very laggy when i have controllers on. I’m using apple tv so have companion app as bridge and thought it was phone but it only happens when controllers are on and only affects trainer, the controllers never freeze or lag which makes me think that the connections to zwift hardware is given priority. Think ill just have to forget about the play controller unless i can gind a solution.
Purchased mine on day one. Had some pairing issues early on but now after a few f/w updates they work as advertised. Using them on a kickr bike, running zwift on a pc with ZCA on iPad as bt bridge. For me they eliminate the need for a mouse to control in-game settings and I find steering and braking useful in certain situations. Overall very pleased with the product.
I like mine! I haven’t tried the latest firmware update, and the right controller tends to disconnect frequently if you are steering a lot (like Repack Rush), but they are great for easy game controllers and the ability to steer.
Had them since launch. I really like them but at times with certain firmware have been unusable due to continuous disconnections.
On my second set and with 1.50 and latest play firmware I still get disconnects on the left play multiple time per ride. BUT I still use them every time I ride or race as I love the steering extra buttons etc.
I find that in races where not allowed (DRS) I really miss finessing my position in the pack or jumping on a wheel as a rider come past, makes the game a lot my immersive for me.
I’m very happy with them. It took a little while to get them to connect the first time, but since then they’ve been virtually flawless. I’ve had zero disconnects during rides. On two rides one of the controllers failed to initially connect which I didn’t notice until I after started a ride, but turning it off and on again during the ride sorted it with no further problems. No problems after any of the firmware updates. I run an 8 year old Win 10 PC with a cheap BT dongle on a USB extension cable, so it’s no further than 30cm away from the controllers which might help. Tacx Neo trainer over ANT+. HR strap on BT.
The antenna is right in the back of the machine near the PCI-E slots and the USB (and other ports) at the back. The image above is from Apple’s technicians guide for the machine. The second image shows the BT cable that runs inside the machine to the antenna and how to remove the antenna.
I may try moving the machine around to get the antenna closer to the zwift play controllers, though the distance isn’t that much.
Currently not been able to use them for the best part of 7 weeks (it feels like 10-12 but on checking it wasn’t that long)
On my second pair, these are permanently stuck to the left hand side of the road. Did have a blip when break was permanently applied, then worked fine, then back to stuck to left hand side of road.
Currently they will connect to my pc via BT, but fail to connect to my iOS device (pc unplugged and still won’t be seen by iOS device.) tried second iOS device - also fails to see the controllers. This means can’t firmware update them to apparently fix the stuck to left hand side issue.
Support is hit & miss, get one person who reads the previous discussion and offers support, then the next will give you what seems a pre-written paragraph about being a fellow zwift user and understands how frustrating it can be when you have challenges (note to support - try to only use that line once in a customer interaction so it kind of remains authentic) and repeats a previously suggested fix.
I totally agree with you there, a bit more time spent to not use the standard response will go a decent way to improving the support interactions, otherwise it can be interpreted as being from a “virtual agent” (aka a bot).
Ordered them about a week after they were released. I’ve had zero issues with them. Great for looking behind during races, using power ups, and steering on mountain courses. You can steer yourself out of the draft and get dropped. Also, great for braking to do bike swaps. My setup is a dedicated Windows 10 desktop with my stages bike connected via Bluetooth. Checked my PC and it’s Bluetooth 5.2, not sure if that makes a difference.