To my knowledge, the Zwift app crashes occurring on PCs using 10th and 11th Gen Intel CPUs with integrated Intel GPUs is still an ongoing issue – no solution as yet.
The Intel® Core™ i5-11500 Processor with integrated Intel® UHD Graphics 750 GPU is 11th gen, so I’d wager it’s susceptible to this issue.
Using a high end discrete GPU made for gaming will likely result in you having better luck avoiding Zwift app crashes.