Failed spin down


(John Unruh) #1

Tried 4 separate times x4 attempts to do zwift spin down always fails. Times out. Tried slow and steady to 23, fast to 23, going to 25, before ride and after ride.


(James Bongard) #2

What trainer? If it’s a Cyclops Hammer/H2 then it’s known issue (I have one and was having the same problem). Right now it’s recommended to use the Rouvy app from CycleOps to do the spin down and then log into Zwift and ride.


(John Unruh) #3

Sorry 2018 kickr


(John Unruh) #4

Another night of failed spin down calibration. Started night going to wahoo did advance spin down… successful. That to zwift 3 times…failed
Rode 12 miles, went to spindown…4 times…failed
Been almost 2 weeks waiting for zwift support.


(M D ⚡[BRT]) #5

Same problem for me on my kickr. Zwift spin down fails every time.


(Per Johan Broden) #6

Same here, spindown fails. The wheel stops but zwifts gets stuck on somewhere around 2-5 kph.


(Godmother Fox) #7

I had the same problem once (Kickr 2018) several days ago … speed never went back to 0 and then spindown failed by Timeout … I used Wahoo Fitness, performed Spindown there, no problem - it finished OK. Then I did spindown in Zwift and it worked (and still works) fine …

you can see my original post here … Kickr spindown - Zwift .vs. WahooFitness - any difference?

GdF


(Godmother Fox) #8

Just an additional notice … if necessary there is the another-advanced version of spindown for Kickrs. More info here - https://www.smartbiketrainers.com/advanced-spindown-calibration-wahoo-kickr-snap-4350 (middle of article)

I have never tried it (no need) yet, but it’s good to know it is there …

GdF


(Ken OConnor) #9

I am also having the same problem with my Wahoo Kickr 2018. It spins down to 1 mph and times out, everytime. Any known fixes out there?
Ken


(Stephen Rinaldo) #10

Never been able to get the spin down to work - always stops at 3kph the FAILED


(Godmother Fox) #11

Did you try to perform spindown using Wahoo Fitness app or do you use Zwift ?


(Jason Brannen) #12

I have had the exact issue for the past month. It takes 1000 watts to get to 23mph on Zwift spindown then times out. Wahoo app spindown works. Now when the gradient changes (up hill) on Zwift i dont feel any resistance and when I try to do a workout the trainer doesnt control the watts like it has for the past year. Help Please!


(Jeff Englin) #13

Same.
It would seem to me that if you have a “test” (such as this spindown calibration). There would be some steps to fix, or recommended adjustments to try, in order to get a + test result. But nope… I just see the huge “Spindown Failed” in red & then … well, nothing. You can go back to the previous screen to either try again (w/no adjustments - ??), or just go on your merry way & go zwift - to most likely incorrect resistance settings/adjustments during your ride.
The whole spindown thing has been made out to be such a big deal when you set-up & to get accurate results…however, if it doesn’t work, it seems like there is no attention being given to the issue. Or Zwift-tech-help, do you have recommendations or help on this that we aren’t seeing or aren’t looking in the right place?
Help please, here too! Thanks