Everything connected but Avatar does not move

[Mike_Rowe1 (Mike)]

@Penny_Lane, have you installed all the apps in the post below? The radio service and plugin?

@will_botti

Recap of ANT+ requirements:

Note 1: If your phone or tablet has native ANT+ you will not need the USB Service, nor an ANT+ dongle.

Note 2: almost all Samsung devices released over the last few years have native ANT+ support. This includes all variants of the Galaxy S6, S7, S8, S9, S10, Note 9, Note 10, Tab S2, S3, S4, S5, S6, etc.

For ANT+ hardware to work with Zwift Android, ensure the ANT+ service apps listed below are installed.

1. ANT Radio Service

play.google.com

ANT Radio Service

ANT is a wireless protocol, similar to Bluetooth®, that is predominantly used for sport and fitness wireless connectivity. Pre-installed by the phone manufacturer, this service allows you to connect ANT+ devices to apps on your phone. ANT Wireless is a division of Garmin Canada Inc. ANT enabled apps can utilize this service to connect: • Heart Rate: Receive live heart rate data from heart rate straps or wearables produced by many popular manufacturers • Fitness Equipment: Connect ANT+ enabled f…

Free

2. ANT USB Service (only if you are using an ANT+ Dongle)

play.google.com

ANT USB Service

The ANT USB Service enables ANT wireless communication over a supported* ANT USB stick connected to your phone in conjunction with the ANT Radio Service. Among other use cases, ANT wireless technology allows communication with millions of ANT+ devices in existence, including some of the most popular sport, fitness and personal health applications such as a heart rate straps, running foot pods, cycling power meters, weight scales, blood pressure monitors and more. Note: If you believe your devi…

Free

3. ANT+ Plugins Service
   https://play.google.com/store/apps/details?id=com.dsi.ant.plugins.antplus

App Permissions:

When running a freshly installed version of ZwiftGame Android, you will be prompted to enable both your Location and Bluetooth settings.