Hey
My Avatar has stopped moving. Bluetooth pairing with Kicker is fine, cadence is working but Avatar not moving (no watts). Tried to update my payments but still no luck, any suggestion?
Are you still on the trial?
Post a pic of your pairing screen.
Same happened to me 2 hours ago…
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Hey Paul
See attached
Ok, when you pedal you see the watts change, correct?
No incorrect, Watts dont work but Cadence does
If you pair the Kickr to the Wahoo app on a phone do you see watts?
Same problem here
Today zwt stage 4 after 17km power felt down , cadence and hrm were ok
After restarting zwift and repairing everything was ok but again i did failed in this stage.
I’m having the same problem. have shut down and repaired 3 times but still not working. Suggestions?
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Need a lot more info.
What trainer?
What device are you running Zwift on?
How are you connnecting the trainer to the device (BLE or ANT+)?
Are you still on the trial?
Do you see watts when you connect the trainer to another app?
The more info you give the easier and faster we can assist you in getting up and running.
Paul,
Trainer kickr core 2018
Device tablet samsung s3
Connected :Ble
No trial
Never had this before.
Occurring as following:first resistance built up on flat course, then power wattage felt down.Hrm and cadence were ok.
After restarting zwift and repairing everything went ok
was there any resolution to this issue? my avatar won’t move either
Need a lot more info to assist you.
Please post a rundown of your setup.
Paul, thanks for asking and here are my steps. but first some back ground. I have a Tacx Flux trainer I purchased one year ago on cyber Monday, I had always used BT and the Zwift mobile app. I consistently got dropped as a rider but eventually my cadence would be picked back up. That led me to believe I had connectivity issues. I didn’t attempt to resolve anything last winter season. This season I hooked my bike to the trainer and my avatar wouldn’t move, I was able to see and use every function in the Zwift app (navigate, sounds, and view the pairing page) but no movement from my avatar. The first page of the menu has PAUSED at the top in a black ribbon. I checked my speeds and I’m getting anywhere foe 30-60 Mbps. I switched from BT to Ant + based on all the online suggestions. I downloaded ANT driver and the connection was noticeably faster but still no movement from the avatar when I start peddling. I reached out to Garmin and they suggested I reload the software (I can send it to you for future reference) on the trainer because it kind of looked like a speed censor issue. They finally got back to me with a link to do all of that. The Garmin download seemed to work but then I tried to connect to Zwift all the pairing connections “connected”. but still not movement from my avatar.
Steps
With Ant+ my trainer and PC are 2 meters away from each other
Connection on the pairing page takes about three minutes
I connect to Controllable, Speed, and Cadence
I select “go back”, the Zwift page describes the current ride and show my pairings
I select “ride” and view my avatar
I attempt to peddle my avatar doesn’t move
Sorry for the book
When you are peddling are you seeing watts in the top left hand corner when in Zwift?
You should not be connecting as a speed sensor, you should be connecting the trainer as a power source and controllable.
no watts either, in the pairing page i’m showing connected to “controllable”
Make sure you are connecting the trainer as a power source also.
Sorry, I’m connected to Power Source, Cadence, and Controllable. Want pictures?
That could be helpful.
Are you seeing watts on the pairing screen when you are pedaling?