Non moving avatar

Hi
My avatar is not moving in zwift everything is paired , I’ve tried this on Bluetooth on an iPad and ant plus on a laptop with the same result .The same thing happens on other cycling apps . I’m on a wahoo kicker snap . It worked fine yesterday then today it started acting erratically telling me I was putting out 1200 watts which is impossible then slowing to 3mph on a flat course which also wouldn’t happen before stopping altogether.im at a loss of what to do
Thanks

Sounds like you should contact Wahoo support. Have you tried a spindown calibration with the wahoo app, and firmware updates?

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Also try a Factory Spindown if the normal spindown does not work.