Elite Suito issues or features

Here is the response I got from Elite.

"Please take note that Suito has a very accurate and precise power calculation, and by the flywheel inertia is able to correctly detect the different of push that you apply from one pedaling to the other
The fluctuation you have in fact is the difference of push that you apply on the pedals and depends also on the way and how smooth you pedaling is.

This fluctuation is not a issue or malfunction of the trainer but the consequence of its high precision.

To do a good training in erg mode, you have to keep a “smooth” cadence and try to have a good uniformity of pedaling. Eventually, our app in advanced settings there is the possibility to use avarage values (advanced settings - power smoothing)."

HELP! I purchased an Elite Suito and am having problems riding it with Zwift. After unboxing, I first did all the software updates and also opened up Myetraining to make sure all was good. It pairs fine and I (attempt) to use with either my SRM PM or Stages PM depending on the bike I want to ride. My issue is - the watts seem way the f…k off. Yes, it does my match my PM for the most part, but I literally can’t hold 200w for 3 min it’s so hard. (Mind you, I am a cat 2 with an in shape FTP well over 300w) I can stand up and sprint for everything I have and never go over 400w. A “stomp” that normally would produce 600-800w on the road…I can’t get over 250w. Riding on the road is totally fine and I can jump on my rollers and instantly go 50-100w higher at my normal intenstity…What am I doing wrong?

Ken

I have the same issues as well. I’ve rebooted everything but no luck. Such a shame as I had trouble free riding for about 12 months. Can’t seem to find an answer anywhere.

Hi guys , hoping to find help.

I saved for months for my Suito Elite and finally purchased one. I did an ftp test and was shocked at 163 average , I was pedaling as hard as I could and I know my averages are in the area of 240 - 260.

I recently found out that I could run a calibration on Zwift but unfortunately I can’t get past stage 3 after sitting for 30minuts at 37kph!

Has anyone found a fix for this???

Thanks

Do the calibration with the elite app. The calibration is saved on the trainer not on Zwift.

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I got the same email word for word from Elite. I then sent them some training data and they’ve come back saying (wteo) “your cadence and power fluctuate a lot more at higher watts, therefore your trainer is fine”.

To send them the data I used the Elite training app. In fairness, the cadence was a lot smoother there than in Zwift so perhaps it’s a connectivity issue? But I’m still not convinced.

It’s making some training segments pretty much impossible - you spend 20 seconds trying to control your cadence, then another 10 seconds getting the power sorted, then the segment is over!

Im also getting periodic knocking noises from the flywheel which a number of other people seem to be getting.

I really don’t want to return the trainer as it will get in the way of my training, but much more of this and I’ll be sending it back under Warranty.

Hate to say it, but I really regret getting the Suito.

Hi Ken. Sorry to say it, but your issue is one of the few I’m not experiencing! My FTP is a fair bit below yours and I can get over 400w without issue. Get in touch with Elite customer service, they can analyse ride data for you…although that said it seems they might be dishing out fairly standard responses to everyone. But it’s at least a start. Hope you get it sorted

Hi @Michiel_Bergmans ,

I’m getting issues of power accuracy on my Suito (it’s way off)… waiting answer from Elite. I’m actually using PML with my crank based power meter, to get good results, but it’s not an optimal solution… values are Ok, but seems to get a bit of delay on intervals start… it’s a bit less responsive…

Just noticed your comment about the “upgrado_Circonferenza_2070.json” file. What it fixes exactly? My Suito is hardware revision 4 with firmware 191.

It fixes the low power readings issue? Also, after using the file, should the circumference be set to 2070 in My E-Training app before the calibration? I’m using my true size wheel… in this case 2110 (told to me by Elite some time ago…)

Thx

Issue solved!!!

I returned the Suito and now have a Tacx…With no changes, on my first ride, my FTP went up 130w. HAHAHAHA!

Ken

I just got my Elite Suito and have problems with the ERG mode on Zwift. The power jumps all over the place. Is there a solution for this?

Hi
I got my Elite Suito few days ago and I’m experiencing the same issue in ERG mode.
When running a workout, the resistance is too high.
I have sent a message to Elite Support and I wait for a reply…

Just recieved my Elite Suito from Zwift and having the same issues as everyone above. Massive wattage fluxuation, unable to calibrate through Zwift but the biggest is the power differences from my Tacx about 25% lower. I will try to calibrate and fix but if it does not work does anyone know what the return policy from Zwift is?

Hi, I have just got myself a Direto XR and am experience large wattage fluctuations on Zwift.

I am keeping my cadence the same (within 1-2 RPM) and the gradient doesn’t change but my power could jump from 250w to 170w to 220w to 280w all within each pedal / stroke.

I used to have a wheel on Taxc Flow and didn’t notice them kind of jumps. I am not an expereince rider so looking for a bit of advice to see if this is natural / acceptible.

Could it be that the Direto XR is more accurate?

I have watched a few videos of people riding on Zwift and their power seems to fluctuate a bit as well so am thinking it may be natural.