Hi all,
I’m a Zwift noobie looking for some advice. I’ve just bought a Saris H3 and am using the Android app for Zwift. Everything pairs correctly but when in ‘Just Ride’ mode I don’t get any additional resistance on hills which results in my just using one gear the entire time. Can anyone offer any advice on what I’m doing wrong?
Many thanks,
Pete
Hi @Peter_Law
You are not doing anything wrong, it is a bug with Bluetooth and Android. See further up for some advice.
we hope for a fix soon.
congratulations with the H3 it is a awesome trainer.
@Gerrie_Delport,
i tried this again with windows 10 and the ANT+ dongle and it still is not working. I tried several different configurations, using a different USB port, with and without the USP extension.
Hopefully soon their will be a fix.
Hi @MRPopp
Windows 10 and ANT+ should work, that is how I use my H3.
In the paring screen look for the ANT+ FE-c option under power and controllable.
Hi Gerrie
I am having the same issues with bluetooth and tried my ant+ all connects fine but is not controllable most of the time, when it does kick in it may be on the flat or way over the incline percentage, very frustrating. Have reported the issue twice with no response.
Hi Gerrie
Yes, done all of that, all the data is showing on the screen, the bit that is not working correctly is the controllable bit. Can sometimes get it to connect using bluetooth, again all the data is shown, just the controllable element not working, when it does kick in (now and again) the resistance is not synchronized with what is on the screen.
Kind Regards
Warren
Can you share a photo of your paring screen?
Hi @Gerrie_Delport,
I am fairly sure that I am using the correct option as you shared in your screen shot and like Warren_Codd, it is not being controlled. I will double check again this afternoon when I ride. Can you tell me what color the light is on your trainer when you connect this way? Mine stays a flashing green light. When it has been controllable using bluetooth and the companion app it is a solid blue light.
Thank you for continuing to help trouble shoot this.
It should be solid White.
https://www.cycleops.com/Uploads/PDF/CycleOps-Manuals/Hammer-Magnus-LED-Combinations.pdf
Thank you for the light summary, i have been trying to find something like this for a while. I tried to hook mine up again, still no control. Please see screen shot. I can get the solid white light on Rouvy but never on Zwift. I purchased the Cycleops ANT+ dongle is it possible there is an issue with that or a setting in my computer? Although it does work with Rouvy so I am at a loss.
Hi Matthew.
That paring screen look 100% correct.
Strange that you don’t get control. Check that you don’t have garmin connect or express on your Zwift PC.
Try a different USB port.
Sorry I am not a lot of help now, but your setup look correct.
Any news??
@MRPopp what is your trainer difficulty set at in the settings menu?
@Mike_Rowe_PBR
Trainer difficulty is set at 50%
@Gerrie_Delport
I tried different ports. Also I went into my computer to look at other settings to see if I could find something different. I did find that some how at some point the Bluetooth on my computer paired with my trainer and as I understand Bluetooth on the PC does not work well with zwift. I unpaired my trainer from the Bluetooth on the computer and all is working well now. I am using Bluetooth through the companion app but I finally have control over my trainer.
I do find it interesting that I have never been able to get my ANT+ to control my trainer. It is probably something I am not setting up right, I am no tech guy for sure.
Thank you for the help though, I appreciate it.
Do I read this as you have successfully paired using ANT+ FE-C and all are good now. That will be good news.
@Gerrie_Delport
No, I am good to go through Bluetooth with the companion app.
Still cannot connect with the ANT+ dongle.
Not sure why ANT+ doesn’t work for me but as long as I can connect via Bluetooth and the companion app and have it work as intended, I am good with that.
@Kenny_Massa
I’ve got as much at skin in the game as anyone because I loaned my personal H3 to our QA team so they can test from their homes. No Zwifting for me until this gets fixed for everyone. Believe me, I’ll be the first to tell you when we’ve got a progress report.
The ultimate sacrifice! 
