I am a regular leader of a group ride that takes place every Sunday. Yesterday we had the problem that one Zwifter or some Zwifters continuously triggered the “Ride On” sound button leading to sonic terror nearly the entire ride. It was obvious that he/she/they intentionally wanted to disrupt the ride and the terror continued, of course, even though I had asked to stop.
Did other event leaders experience the same lately? Any thoughts what can be done in such situation?
I already reported the incident to Zwift but I got the answer that Zwift can’t do anything without the name of the Zwifter who caused the problem. But in such a case I cannot even find out, who the troublemaker is, since it was a group of around 130 participants.
Not sure what group this was, but would there be Zwift beginners on the ride?
Reason I ask is that there might be people that don’t know that the thumb button is NOT the button to give “Ride On”.
I know that it took me a couple of rides to figure out that I was just making noise with the thumb button.
Ride ons received that way are quiet and not what the OP was referring to, I think. The thumbs up button in the on screen menu or companion app trigger the acoustic „ride on“ but don’t give any other rider any ride ons. This won’t appear in the list of received ride ons.
I’ve found that sometimes, in the middle of an event/race or in the pens beforehand, if one person clicks the ride on sound, it starts a chain reaction of "Ride on!"s that can last up to 30 seconds! I’m assuming that other people wanted to reply with a “Ride on!”.
Though what you experienced doesn’t really sound like that. Does anyone else find this to happen?