Connecting Garmin Heart Rate monitor

Known Issues
79

Here is the environment;
I’m using a new Dell XPS 13" laptop (9310) running Windows 10 Home (Build: 19042.804)
16GB / 1TB SSD
7 startup apps including Zwift Launcher, OneNote, Intel Graphics, Realtek, etc. Nothing bluetooth related and no Garmin background tasks.
No Ant+ stick connected.
Not connecting my trainer at this time, just the HRM

Here is my process;

  • Wet Garmin HRM Dual strap and put on.
  • Turn on computer and wait for boot
  • Launch Zwift. Connects to HRM but pairing screen shows 0bpm or No Signal (alternates)
  • Close Zwift.
  • Launch Rouvy. Connects to HRM and shows current heart rate.
  • Close Rouvy.
  • Launch Tacx app. Connects to HRM and shows current heart rate.
  • Close Tacx app.
  • Launch Zwift again. Same as above; connects to HRM but pairing screen shows 0bpm or No Signal.
  • Close Zwift.
  • Take off Garmin HRM Dual monitor and put on Wahoo Tickr HRM monitor (after wetting strap).
  • Launch Zwift. Connects to Wahoo HRM and shows current heart rate. Everything is good.

Zwift, I think there are enough posts on these forums that demonstrate there is some type of issue using a Garmin HRM-Dual (Bluetooth) with your application. Maybe Garmin’s implementation of bluetooth?
Anyway for me, I’ll just use the Wahoo Tickr HRM and move on.

Hope this helps others who might be experiencing the same issue.

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