Black photos on strava uploads

General Discussion
1

Hi
Ive suddenly started getting black photos on strava from my uploads any idea how to fix this?
Nothing has changed in my setup. Im using a Galaxy A55s casting to a chromecast on a tv which ive always used.
Its really annoying :expressionless:

2

2 posts were merged into an existing topic: Black screenshots at the end of the ride [February 2024] [Android]

3

A post was merged into an existing topic: Black screenshots at the end of the ride [February 2024] [Android]

4

Hi @mark_warner, welcome to the Forums! My name’s Oscar, working with Zwift.

I appreciate the screenshot shared, and I understand how important is for you to have updates on this known issue. I will be providing information.

I’d like to let you know that we are still working on fixing this, once we have more details we’ll let our members know.

If you have any other questions or concerns, let me know, I will be more than happy to help!

Have a nice day.