@shooj thanks for the quick reply. I also got a quick reply from Jonah A. He said they are lost forever. I asked to bump up my request to someone who can understand my question. Even though this is not the situation here, they could be related, but I hope not. If they are related, I suspect you all have a larger problem with simultaneous logins than just lost data. Looks like this topic has been going on for sometime and might have been an edge case, but with more and more people going after an increasing number of badges, this might be something you all would want to explore more closely. I’d consider lose data and possible database corruption something worth fully understanding.
For anyone who finds this before it’s fixed.
Since I can’t check my badges on the companion, I sometimes login into zwift on another device while zwifting on my primary device, Jonah A. believes that’s what happened and by doing so I made it so my badges were not saved. It’s a pretty easy fix and would avoid that problem. I’m not sure why ever the simplest haven’t been tried. From what I was told simultaneous logins should be avoided if you don’t want to lose your progress at best, corrupt your database at worst. Cheers,