April 12: Incomplete activity reports and not uploading to 3rd party apps

Bugs and Support
41

Same here, Tour of Watopia Stage 1 (16:30 AEST 2023-04-12. 06:30 UTC 2023-04-12). Not recorded. Lots of people were reporting issues. Server issues just before event. Zwift Companion not logging in, Zwift not launching properly.

42

Same here. My ride this morning is not visable.

43
44

Stage 2 Cobbled Crusher Ride from this Morning appears hasnā€™t appeared on my activities but is on Zwift Power!

1 Like
45

Same here kind of. Couldnā€™t log onto zwift this morning just before 09:30 TOW event (just for double XP) . Kept saying ā€˜whoa invalid log inā€™. then when I get on and in the start pen its saying ā€˜looking for ridersā€™ then ā€˜invalid riderā€™. once going Iā€™ve lost 2k of distance and ride the 35.2K approximately through the banner and continue to just past 36k and save. Not uploaded to Strava and companion app only shows a 6k ride of ten minutes! using apple tv box/iPhone on very latest FW and latest Zwift version. Annoying!!!

46

Same hereā€¦ Lost my mountain fire and ice record :sob::sob:

47

I just finished my group ride and Stage 4 10 minutes ago, no record on my activities when I checked Zwift Companion

48

Same issue here. Not showing on Companion nor any of my third party apps. Not even registered that it was my final stage of TOW!

It is showing in Zwift power though :man_shrugging:t2:

49

My ride doesnā€™t appear too! I Zwift connect to AppleTV.
Checkin through Zwift Companion, todays ride isnā€™t listed!!

50

Iā€™ve got the same issue.

51

2 activities done, no trace of them in companion. Like didnā€™t happen.

52

Same here. Finished ride, saved and then when I checked 45 minutes later now, there is nothing visible in the Zwift Companion app. Luckily I had paralel recording from Garmin watch and TrainerRoad :smiling_face:.

53

I didnt get my activiyies recotded either - but not so concerned because they appear on Zwiftpower so they are saved on a server somewhere inside Zwift infrastructure - so they are not lostā€¦ I hope !

54

another one, lost two rides, not showing on strava or zwift

55

Same here

56

Im also missing todays free ride road to ruins. I have the route badge on my profile but the ride has not synched to companion app or Garmin connect.

Ride has now apperead on zwift companion app but hasnā€™t transferred to my Garmin account, any suggestions ?

Iā€™m all synched up now. Thanks for the fix zwift :+1:t2:

57

My ride has just synced. Thanks for a quick fix Zwift!

58

Mine too :+1:t3:

59

Mine too

60

I completed and saved a Tour de Zwift Stage 2 catch-up session, however, itā€™s not showing in Zwift Companion nor on Strava. However, I do have the effort captured on my Whoop.

Any ideas?

Cheers,
DT