Last night I had the following issue when Zwifting. After completing a ride, I stopped, saved, and exited as normal. A few minutes later, I noticed that the activity had not synched to Strava so I started to investigate. I opened the companion app, and by my name and activity it said ‘Zwifting Now’ and it stated in the fit file that the activity was still in progross The elapsed time even continued to increment. I tried each of the following to rectify the situation.
Re-opened Zwift and started a new activity, then saved and exited as normal. This did not work.
Force quit the companion app and re-opened it. This did not work.
Opened Zwift on another machine, started a new activity, saved, and exited. This did not work.
Deleted the in progress .fit file. Restarted the machine. No luck.
Renamed the activity on the companion app, but it want let me click on it, it just says activity in progress.
I have emailed Zwift, but not heard anything.
We use the iPad for my training and rides, so does my husband and son, and they don’t have any problems with it.
I use my galaxy tablet not for the activity on Zwift, but for checking my data etc.
Any other suggestions?