I can not log into my ipad it iphon app and ride my trainer. While I can log in here, the same password will not work on the app. There support is non responsive and the password retreival emails are never sent.
Same issue. Tried changing password on the profile on PC but still doesn’t work. iPhone and PC are fine. iPad won’t work!
Same issue. Can log in on pc and ipad but when i try and log in on my iphoneX it says wrong password. I have checked several times that I am entering the same password as my ipad and still no luck.
Hi. I got it working by deleting the app and reinstalling. Slightly odd - but it worked
Same issue for me. Tried deleting the app and reinstalling - no luck. Tried changing password on website. No luck.
My issue was that IOS was adding a space after my email address but only on my iphone. Once I caught that it worked. double check for spaces and give it a try.