Password not working on iPad

General Discussion
1

My username/password not working on ipad. It works on iphone and on my.zwift.com and support.zwift.com.

I changed the password but ipad still does not work.

Seems like the ipad must have bad password stored somewhere. I even uninstalled/reinstalled the zwift app on the ipad to no avail.

Hope you can help.

2

We’d be glad to help you out with this! Please submit a support ticket so we can check your account information and help resolve the issue with you.

Thanks:)